Retail Assistant

TN United Kingdom; Banchory; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and supportive team as a Retail Assistant, where your role is vital to ensuring customers receive exceptional service. You will engage with customers, understand their needs, and guide them to the right products, all while working in a fun and collaborative environment. With excellent training programs and varied shifts, you can achieve a healthy work-life balance while enjoying competitive benefits such as generous annual leave and a robust pension scheme. This is a fantastic opportunity to kickstart your career in retail with a company that values your growth and success.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Willing to learn; no retail experience needed.

Responsibilities

• Welcome customers, understand their needs, and guide them to products.
• Assist with deliveries, maintain stock, and keep standards high.
• Work as part of a team that takes pride in their store.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Education

No formal education required

Job description

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You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.