Retail Apprentice Travel AdvisorHuddersfield, Vereinigtes Königreichvor OrtHuddersfield, Verein[...]

TUI; Huddersfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

TUI is looking for customer-oriented individuals passionate about tourism to join their team in Huddersfield. The role offers fantastic holiday benefits, commission rewards on targets, and the opportunity for personal development through a recognized Level 3 Travel Consultant qualification. Ideal candidates will demonstrate excellent customer service skills, flexibility in working hours, and a commitment to achieving personal and organizational goals.

Benefits

Fantastic holiday benefits

Health and Wellbeing support

Investment in development

Competitive salary with commission

Inclusive environment with a Culture of Care

Qualifications

• Strong commitment to achieve goals.
• Organized individual taking pride in work delivery.
• Passionate about tourism and personal development.

Responsibilities

• Engage and inspire customers while exceeding sales objectives.
• Resolve customer questions and complaints.
• Complete online assessments for Level 3 qualification.

Skills

Excellent customer service

Team collaboration

Organizational skills

Self-motivation

Flexibility

Education

Grades 9–4 GCSE English and Math or equivalent

Job description

Social network you want to login/join with:

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Client:

TUI

Location:

Huddersfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a332fb452d8d

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

ABOUT THE JOB

• Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun.
• Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills, and behaviors to confidently understand our customers, adapt your style, answer questions, bring holidays to life, and improve customer loyalty.
• If things don’t go to plan, your support network will help you investigate and resolve any questions or complaints.
• You’ll embrace change and rise to the challenges of a customer-focused role.
• Your drive to achieve will lead you to exceed your sales and service objectives, known in Retail as ‘Smashing your Targets’.
• You’ll be assigned a Learning Coach to guide you towards achieving a Level 3 Travel Consultant qualification, dedicating 20% of your working week to online learning, assessments, and updating your portfolio.

ABOUT YOU

• An understanding of what ‘excellent customer service’ looks like and confidence to deliver it.
• Strong commitment and drive to achieve goals.
• A team player who engages and collaborates with customers and colleagues.
• An organized individual who takes pride in their work and its delivery.
• A passion for working within tourism and actively growing and developing.
• A self-motivated individual willing to act on feedback and take ownership of their development.
• Determined and committed to learning and working in-store to achieve a Level 3 Travel Consultant qualification.
• Grades 9–4 GCSE English and Math or equivalent are preferred.
• Flexibility to work variable shifts, including evenings and weekends, with shifts usually shared 4 weeks in advance.

OUR OFFER

• Fantastic holiday benefits including discounts, special offers, and the option to purchase additional ‘TUI time off’.
• Competitive salary with a commission scheme rewarding exceeding targets.
• Health and Wellbeing support across five key areas: Financial, Health, Social, Community, and Career.
• An inclusive environment with a Culture of Care.
• Disability Confident Committed Company.
• Investment in your development, starting with an interactive web-based workbook alongside your store induction.

We love to see your uniqueness shine through and inspire the future of travel. To learn more about what Diversity & Inclusion means to us, visit our website. For further information regarding this opportunity, please email us. To apply, please answer the questions fully. Part of the application process involves completing an online assessment, which can be done after submitting your application or via email shortly after.