Retail and licensing Assistant

Manchester City Football Club; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned football club is seeking a Retail and Licensing Assistant on a 12-month fixed-term contract covering maternity leave. The successful applicant will support the senior Retail and Ecommerce managers, manage the day-to-day stock and samples, and assist in product approval processes. Ideal candidates will have good Excel and PowerPoint skills, a positive attitude, and excellent communication skills. This role is based in Manchester and offers a range of benefits including annual leave and discretionary bonuses.

Benefits

26 days annual leave

Private healthcare

Annual discretionary bonus

Partnership and lifestyle discounts

Qualifications

• A helpful, positive, and 'can do' attitude.
• Responsive to change and calm under pressure.
• Individual and team approach to work.

Responsibilities

• Manage the safe storage and tracking of confidential product.
• Support the Retail manager in the product approval process.
• Ensure presenters and guests have up-to-date products for media productions.
• Support the team at player appearance days.
• Maintain the marketing calendar including matchday kit usage.
• Work with retail partner for smooth matchday operation.
• Create and analyze matchday sales reports.

Skills

Good Excel skills

Good PowerPoint skills

Excellent communication skills

Problem-solving skills

Organisational skills

Positive attitude

Job description

Overview

Retail and licensing Assistant

Closing Date of Applications - 24/09/25

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Our Winning Team

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Purpose

This role is a 12 month fixed term contract covering Maternity leave.

The Retail & Licensing team oversees the supply of Club merchandise from the distributor to the fan, whether products are manufactured and supplied by our technical partner (PUMA) or by onboarded licensees, the team ensures a wide and varied range of Club branded products are available to purchase via our Stadium store, the Club’s official online store and marketplaces worldwide. This role will see the successful applicant work across all areas of the retail and licensing team, predominantly supporting the senior Retail and Ecommerce managers but also supporting our licensing and partnership managers with product samples and enquiries.

Your Impact

1. Product management, this role will require the applicant to manage the safe storage and tracking of confidential product but also the day-to-day management of stock and samples at CFA.
2. Support the Retail manager in the product approval process with our retail partners mono branded ranges, managing samples and processing approvals through the online brand comply system.
3. Wardrobe management for club related content, ensuring that all presenters and guests on various club media productions are all in up to date and relative products, working closely with the content management teams to plan and organise the wardrobe management
4. Support the team at player appearance days and Puma player IP appearances and activations, helping to ensure that the relevant activations run smoothly, and all the key outcomes are achieved.
5. Management of team Marketing calendar, updating and maintaining our marketing plans including matchday kit usage, product launches and player appearance days.
6. Matchday and event retail support, working with our retail partner to ensure a smooth running matchday retail operation throughout all areas of the site. Observe and monitor the performance and identify areas for improvement either commercially or operationally.
7. Creation and analysis of matchday sales reports, presentations and Marketing calendar that can be shared across the business or used internally to support future planning.

What we are looking for

Essential

• A helpful, positive and “can do” attitude. Good excel and PowerPoint skills are required. Good organisational skills. Excellent communication and problem-solving skills Responsive to change and calm under pressure Individual and team approach to work.

Desirable

• Experience in day-to-day retail.
• A good knowledge of football beyond the 90 minutes on pitch.