Retail and Licensing Administrator

TN United Kingdom; Birmingham; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is seeking a Retail & Licensing Administrator to join their dynamic team. This role is crucial for maintaining retail standards and driving sales at the Aston Villa Club Shop. The ideal candidate will excel in a fast-paced environment, showcasing strong administration skills and proficiency in Microsoft Office. Responsibilities include managing customer queries, stock control, and collaborating closely with the finance team. If you have a passion for retail and exceptional organizational skills, this opportunity is perfect for you.

Qualifications

• Experience in a fast-paced retail environment.
• Proficiency in Microsoft Office and retail systems.

Responsibilities

• Handle customer queries and manage stock control.
• Collaborate with the finance team for invoicing and reports.

Skills

Administration Skills

Customer Service

Microsoft Office

Stock Management

Sales Data Analysis

Organizational Skills

Communication Skills

Tools

Retail Systems

Job description

Department: Retail & Licensing

Hours of Work: 35 hours per week (includes some evenings and weekends)

Contract Type: Permanent

Closing Date: Sunday 1 September 2024

1. The Department

The Retail Team is responsible for front-line selling, driving sales revenue, and maintaining retail standards through back-of-house operations. The post holder will work in a dynamic environment and contribute to creating the first impression of the Aston Villa Club Shop as part of a ‘best-in-class’ team.

2. The Role

We are seeking a Retail & Licensing Administrator at Villa Park/Bodymoor Heath Training Ground. Responsibilities include retail administration, handling customer queries, stock control, processing wholesale and internal orders, and preparing reports on a weekly, monthly, and match basis. The role involves close collaboration with the finance team, including raising invoices and managing PO queries.

For more details, please see the job description attached.

3. The Person

The ideal candidate will have experience in a fast-paced retail environment, strong administration skills, and proficiency in Microsoft Office and retail systems. Experience in stock management reporting and sales data analysis is preferred. The role requires excellent organizational skills, adaptability, and the ability to multitask and prioritize effectively, with a focus on customer service. Strong communication skills are essential for liaising with colleagues and stakeholders at all levels.

Please ensure you upload your CV and Cover Letter with your application.