Retail Analytics Manager

Currys plc; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading retailer in the UK is seeking an Analytics Manager (Test & Learn) to enhance strategic directions within their Data team. This role involves driving a Test & Learn culture, analyzing trials, and providing actionable recommendations to various business units. Key qualifications include strong commercial acumen and exceptional communication skills, alongside experience in Retail Operations. Join us for opportunities to make a positive impact while advancing your career.

Benefits

Company bonus

Pension

Private Medical

Qualifications

• Strong commercial acumen to align initiatives with business objectives.
• Ability to analyze complex challenges and provide strategic insights.
• Proven experience in Retail Operations and Business Insights.

Responsibilities

• Driving T&L governance and ensuring collaboration across functions.
• Maintaining a library of trial designs to facilitate continuous learning.
• Providing strategic interpretations of trial results to inform business decisions.

Skills

Commercial acumen

Analytical skills

Stakeholder engagement

Communication skills

Data-driven decision making

Leadership in testing

Organizational skills

Job description

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Waterloo - Hybrid Working
Full Time
Permanent
Grade 4

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The role of an Analytics Manager (Test & Learn) sits within our Data team. Playing a key part in shaping the strategic direction within the customer, product, and market strategy of the business, the Analytics Manager (Test & Learn) will lead in developing Currys' customer propositions, services, shopping experiences, and providing objective measurements of trials with actionable recommendations.

Role overview:

As part of this role, you'll be responsible for:

• Driving and maintaining T&L governance across Currys, ensuring cross-functional collaboration and engaging with senior leadership to promote a Test & Learn culture
• Establishing and maintaining a structured library of trial designs and results to facilitate ongoing learning and inform future testing strategies
• Providing leadership in process definition for triaging and scheduling trials to maximize business impact and ensure effective test group structuring
• Monitoring post-trial progression to guide strategic decisions, including future investment and roll-out
• Ensuring thorough monitoring of completed projects and planning future trials aligned with business priorities
• Assessing and refining T&L methodologies to improve efficiency and effectiveness
• Providing strategic interpretation of trial results and translating insights into clear, actionable recommendations
• Creating strategic insight decks to communicate test results, conclusions, and recommendations

This role involves close collaboration with Retail Operations, Marketing, Space Planning, HR, Property, Supply Chain, CRM, eCommerce, and other functions. The Analytics Manager will champion objectivity and organizational learning by implementing robust T&L practices, maintaining an accurate trial library, prioritizing trials, and measuring outcomes effectively.

You will need:

• Strong commercial acumen to align T&L initiatives with strategic business objectives
• Ability to analyze complex business challenges and translate insights into strategic recommendations
• Proven stakeholder engagement and influencing skills across multiple levels and functions
• Exceptional communication skills for crafting compelling narratives for stakeholders
• Ability to leverage data-driven insights from various sources to inform decisions and generate actionable recommendations
• Leadership in test design and experimentation strategies within retail environments
• Self-motivation, initiative, drive, and tenacity
• Good organizational and time management skills
• Experience in Retail Operations, Consumer Products, and Business Insights

We value our people and offer various benefits, including:

• Company bonus
• Pension
• Private Medical

Join us to develop your career with ongoing training and new opportunities. Help us make a positive impact on people and the planet as the UK's leading recycler and repairer of tech.