Retail Advisor, 30hrs, Portsmouth

ENGINEERINGUK; Portsmouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Retail Advisor, where you'll engage customers and help them discover innovative products. This part-time role offers a competitive hourly rate and opportunities for progression through an accreditation program. With comprehensive training and a supportive environment, you’ll contribute to a welcoming store atmosphere while developing your skills in customer service and sales. Enjoy benefits like annual leave, a pension scheme, and family-friendly policies, making this an ideal place to build a rewarding career.

Benefits

Competitive hourly rate

Annual leave plus birthday off

Excellent pension scheme

Employee medical cover

Family-friendly policies

Qualifications

• Excellent communication skills and a passion for service.
• Previous experience in retail or customer service is a plus.

Responsibilities

• Welcoming customers and building rapport to understand their needs.
• Showcasing products and maintaining an organized store environment.

Skills

Communication Skills

Customer Service

Flexibility

Resilience

Job description

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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time

About the Role

At Virgin Media O2, we're committed to making every interaction meaningful by delivering exceptional customer service. As a Retail Advisor, you'll help customers discover products and services that fit their needs, contributing to a welcoming store environment.

What You'll Be Doing:

• Welcoming customers warmly and professionally.
• Building rapport to understand customer needs and recommending suitable solutions.
• Showcasing innovative products and achieving performance targets.
• Maintaining an organized and inviting store environment.

Who We Are

Virgin Media O2 boasts the UK's fastest broadband network and is a leading mobile brand. As we expand, we aim to serve millions of new customers with our growing offerings.

The Must-Haves:

• Confidence, excellent communication skills, and a passion for service.
• Resilience and motivation to meet individual and team goals.
• Flexibility to adapt to various shifts and customer needs.
• An eagerness to learn and grow in a dynamic retail environment.

Additional Qualities:

• Interest in technology and its benefits.
• Previous experience in retail, sales, or customer service is a plus but not essential.
• Proactive attitude and team spirit.

What We Offer:

We provide comprehensive training, including a 4-day induction, to prepare you for success. Benefits include:

• Competitive hourly rate of £12.40, with earning potential through our accreditation program.
• Opportunities for progression via our accreditation program.
• 23 days' annual leave plus a day off for your birthday, with options to buy or sell leave.
• Excellent pension scheme (up to 10% matching).
• Employee BUPA medical cover, healthcare plan, and life assurance.
• Family-friendly policies, including neonatal leave, paternity leave, and carers leave.

Next Steps

After applying, you'll complete an online assessment. Successful candidates will be contacted by our recruitment team for further discussion.

Join us to create memorable experiences for customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!