Retail Advisor, 20 hrs, Ormskirk

Virgin Media O2; Ormskirk; On-site; Part time

Job summary

An established industry player is seeking a Retail Advisor to join their dynamic team in Ormskirk. In this part-time role, you will engage with customers, providing exceptional service and showcasing innovative products. With a supportive team and tailored training, you will thrive in a fast-paced retail environment. This position offers a competitive hourly rate, generous annual leave, and a range of family-friendly policies. If you have a passion for technology and a desire to make a difference, this is the perfect opportunity to grow your career while helping customers discover solutions that enhance their lives.

Benefits

23 days annual leave

Employee BUPA medical cover

Excellent pension scheme

Birthday off

Accreditation programme for progression

Qualifications

• Confidence and passion for delivering great service.
• Ability to adapt to different shifts and customer demands.

Responsibilities

• Welcoming customers with a friendly attitude.
• Building rapport and recommending tailored solutions.
• Maintaining an inviting and organized store environment.

Skills

Customer Service

Communication Skills

Sales Techniques

Teamwork

Education

High School Diploma

Job description

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Summary

Location

Ormskirk

Job Family

Retail

Job Type

Part Time

Posted Date

29-Apr-2025

Ref #

66090

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

What You’ll Be Doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.
  
  
  

Who we are

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

The must haves

• Confidence, communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.
  
  
  

The other stuff we are looking for

• A genuine interest in technology and how it can make life better.
• Previous experience in retail, sales, or customer service (though not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.
  
  
  

What's in it for you

We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive

• A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
• Opportunity to take part in our accreditation programme leading to further progression.
• 23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
• An excellent pension scheme, matching up to 10%
• Employee BUPA medical cover, health care plan and life assurance
• A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.
  
  
  

As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

Next steps

Our Recruitment Process

Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.

So, what are you waiting for!

This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

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