Retail Advisor, 16hrs, Perth

ENGINEERINGUK; Perth; On-site; GBP 40,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Retail Advisor, um außergewöhnlichen Kundenservice zu bieten. In dieser spannenden Rolle sind Sie dafür verantwortlich, Kunden zu begrüßen, ihre Bedürfnisse zu verstehen und maßgeschneiderte Lösungen anzubieten. Sie werden Teil eines unterstützenden Teams, das Ihnen hilft, Ihre Fähigkeiten zu entwickeln und Ihre Karriere voranzutreiben. Mit einem wettbewerbsfähigen Stundenlohn und zahlreichen Vorteilen, einschließlich eines hervorragenden Rentensystems und medizinischer Versorgung, ist dies eine großartige Gelegenheit, Ihre Leidenschaft für Technologie und Kundenservice in einem dynamischen Umfeld zum Ausdruck zu bringen.

Benefits

23 Tage Urlaub

Pension mit bis zu 10%

BUPA medizinische Versorgung

Familienfreundliche Richtlinien

Möglichkeiten zur Weiterbildung

Qualifications

• Starke Kommunikationsfähigkeiten und Kundenorientierung sind erforderlich.
• Flexibilität und Teamgeist sind entscheidend für den Erfolg.

Responsibilities

• Kunden freundlich begrüßen und ihre Bedürfnisse verstehen.
• Produkte präsentieren und Verkaufsziele erreichen.

Skills

Kommunikationsfähigkeiten

Flexibilität

Kundenservice

Teamarbeit

Job description

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At Virgin Media O2, we're dedicated to making every interaction meaningful by keeping people connected. As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping customers discover products and services that suit their needs.

What You'll Be Doing:

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.

Who We Are

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

The Must Haves:

• Confidence, communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.

The Other Qualities We're Looking For:

• A genuine interest in technology and how it can improve lives.
• Previous experience in retail, sales, or customer service (not essential).
• A proactive attitude and team spirit to thrive collaboratively.

What's In It for You:

We set you up for success with a supportive team and tailored training, including a 4-day (30 hours) induction within the first two weeks. You'll gain comprehensive knowledge about Virgin Media O2 to serve our customers effectively. Benefits include:

• A competitive hourly rate of £12.40, with potential earnings through our accreditation programme.
• Opportunities for progression via our accreditation programme.
• 23 days' annual leave, an additional day off for your birthday, and options to buy or sell leave.
• An excellent pension scheme, matching up to 10%.
• Employee BUPA medical cover, healthcare plan, and life assurance.
• Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.

Next Steps

Our Recruitment Process:

After applying, you'll be invited to complete an online assessment. Successful candidates will receive a call from our recruiters to discuss the role further.

Don't wait!

This is your chance to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!