Retail Advisor, 16 hrs, Brigthon

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At Virgin Media O2, we're committed to making every interaction meaningful by keeping people connected. As a Retail Advisor, you'll be part of a team dedicated to delivering exceptional customer service, helping customers discover products and services that meet their needs.

What You'll Be Doing:

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing innovative products and meeting performance goals.
• Maintaining an inviting and organised store environment.

Who we are

Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand. As one of the country's biggest companies, we're expanding our offerings to new customers.

The must haves

• Confidence, strong communication skills, and a passion for great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, eager to learn and grow in a fast-paced retail environment.

The other qualities we value

• A genuine interest in technology and its benefits.
• Previous experience in retail, sales, or customer service (not essential).
• A proactive attitude and team spirit to thrive collaboratively.

What's in it for you

We provide comprehensive support and training, including a 4-day (30 hours) induction within your first two weeks, covering all aspects of Virgin Media O2 to prepare you for success.

• A competitive hourly rate of £12.40, with potential earnings through our accreditation program.
• Opportunities for progression via our accreditation program.
• 23 days' annual leave plus an additional day off for your birthday, with options to buy or sell leave.
• An excellent pension scheme with up to 10% employer contribution.
• Employee BUPA medical cover, healthcare plan, and life assurance.
• Family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave.

Next steps

Our Recruitment Process:

After applying, you'll be invited to complete an online assessment. Successful candidates will be contacted by a recruiter to discuss the role further.

Don't miss out!

This is your chance to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!