Retail Advisor, 16 hrs, Ballymena

ENGINEERINGUK; Ballymena; On-site; Full time

Job summary

Join a leading mobile brand as a Retail Advisor, where you'll provide exceptional customer service, help customers find suitable products, and contribute to a friendly store environment. Enjoy tailored training, competitive pay, and various benefits, including a generous pension scheme and annual leave.

Benefits

£12.40 hourly rate

23 days' annual leave

Excellent pension scheme

Employee BUPA medical cover

Family-friendly policies

Qualifications

• Experience in retail, sales, or customer service (not essential).

Responsibilities

• Welcoming customers and building rapport.
• Recommending tailored solutions and showcasing products.
• Maintaining an inviting store environment.

Skills

Communication

Confidence

Flexibility

Job description

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At Virgin Media O2, we're about making every interaction meaningful by keeping people connected. As a Retail Advisor, you'll be part of a team delivering exceptional customer service, helping customers find suitable products and services.

What You'll Be Doing:

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing innovative products and meeting performance goals.
• Maintaining an inviting and organised store environment.

Who we are

Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand. As a major company, we're expanding our offerings to new customers.

The must haves

• Confidence, communication skills, and a passion for great service.
• Resilience and motivation to achieve goals.
• Flexibility to adapt to shifts and customer demands.
• An open mind, eager to learn and grow.

The other qualities we value

• Interest in technology and its benefits.
• Experience in retail, sales, or customer service (not essential).
• Proactive attitude and team spirit.

What's in it for you

We support your success with tailored training, including a 4-day induction covering all aspects of Virgin Media O2. Benefits include:

• £12.40 hourly rate, with earning potential.
• Opportunities for progression through our accreditation program.
• 23 days' annual leave, plus a day for your birthday, with options to buy or sell leave.
• Excellent pension scheme (up to 10% match).
• Employee BUPA medical cover, healthcare, and life assurance.
• Family-friendly policies like neonatal leave, paternity leave, and carers leave.

Next steps

Our Recruitment Process:

After applying, you'll complete an online assessment. Successful candidates will be contacted for further discussion.

Join us!

This is your chance to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!