Retail Advisor

BT Group; New Addington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading telecommunications company is seeking a Retail Advisor in Croydon. This role involves engaging with customers to help them find the right products and services without needing prior experience. The position offers a competitive salary of £14.40 per hour plus commission, along with great benefits like discounts, career development support, and healthcare options.

Benefits

Competitive salary with commission

Employee discounts on products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Qualifications

• No specific experience needed, must have a curious and engaging personality.
• Ability to build lasting customer relationships.

Responsibilities

• Assist customers in finding the right products and services.
• Become the face of the brand and deliver excellent customer service.

Skills

Customer engagement

Communication skills

Curiosity

Job description

Retail Advisor

Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don't need specific experience to apply. We'll give you all the training you need to be the face of our brand - You just need to bring your personality and soon you'll be talking to customers and building lasting relationships.

Working Hours - 20 hours per week

Location - Croydon

£14.40 p/h plus 20% on target commission

What's in it for you?

• A great starting salary of £14.40 plus an uncapped commission scheme
• Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want.
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?