Retail Account Manager

JR United Kingdom; Slough; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a prestigious retail environment as a Retail Account Manager, overseeing trading strategies and performance across major UK railway stations. This unique opportunity involves collaboration, data analysis, and innovation to drive retail success and customer experience. Ideal candidates will possess retail experience, commercial acumen, and strong relationship-building skills.

Qualifications

• Experience in a retail environment.
• Strong commercial acumen and sales growth capacity.
• Excellent relationship-building skills.

Responsibilities

• Own the trading performance of retail categories.
• Build strong relationships with tenants.
• Analyse sales data to identify risks and opportunities.

Skills

Commercial acumen

Relationship building

Data analysis

Job description

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Take the next step in your retail career at a truly iconic destination.

Are you ready to manage a premium retail portfolio in the travel sector? The portfolio is across four railway stations including one of the UK’s most prestigious retail environments - St. Pancras International, which isn’t just a station, it’s a world-class retail and leisure destination. This is a unique opportunity to join London St. Pancras Highspeed as a Retail Account Manager, where you’ll lead on the trading strategy and performance of fashion, gifting and convenience retailers within a globally renowned asset.

What You’ll Be Doing:

• Own the trading performance of your retail category, driving income, sales, and customer experience across fashion, gifting, and convenience.
• Build strong relationships with tenants, collaborating closely to help brands thrive in a unique and high-footfall environment.
• Analyse sales data and performance trends to identify commercial risks and opportunities.
• Develop and implement strategic trading plans, ensuring optimal performance around key retail peaks.
• Support the planning and execution of new store openings, retail activations, and experiential events.
• Champion innovation – from data-led decision-making to digital integrations and frictionless customer journeys.
• Work cross-functionally with leasing, marketing, projects, and operations teams to enhance the overall retail offer.
• Ensure compliance with lease obligations, billing, and documentation while supporting contract and space management across the high-speed stations.

Why Consider This Role?

• A career-defining opportunity within one of the UK’s most prestigious retail environments.
• Work alongside premium brands and deliver a world-class retail experience.
• Join a high-performing, collaborative team focused on innovation and commercial excellence.
• Be part of an organisation shaping the future of UK travel and customer experience.

To Be Successful, You’ll Need:

• Experience in a retail environment.
• Strong commercial acumen and a proven ability to drive sales growth through actionable insights.
• Excellent relationship-building skills and the ability to influence stakeholders at all levels.
• Experience with data analysis, sales reporting, and performance-based decision-making.
• A collaborative, solutions-focused mindset and the confidence to challenge the status quo.

Salary & How to Apply:

The salary is competitive and reflective of the prestige and scope of the role, with a strong benefits package included.

If you’re passionate about retail and want to make your mark on a landmark destination, apply here or send your CV to [emailprotected] to find out more!