Retail Account Manager

Lloyd Recruitment - East Grinstead; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking a Retail Account Manager in the outskirts of Crawley. The successful candidate will manage relationships with major UK retailers, develop retail strategies, and oversee product lifecycle management. Ideal candidates will have proven FMCG account management experience and excellent project management skills. Competitive salary of £35k – £50k plus benefits including flexible hours and gym membership.

Benefits

Flexible start/finish times

Free gym membership

Health and wellbeing programmes

Discounts at retailers and hospitality venues

Health cashback plan

Qualifications

• Proven account management experience with retailers.
• Track record of working with retail buyers.
• Full UK driving licence and own transport.

Responsibilities

• Manage and develop relationships with retailers.
• Develop strategies for growth within retail accounts.
• Collaborate with internal teams for product lifecycle management.

Skills

FMCG account management experience

Strong understanding of SKU management

Team management experience

Excellent project management skills

Proficiency in Microsoft Office

Tools

CRM tools

Order management tools

Job description

Retail Account Manager
Location: Outskirts of Crawley
Salary: 35k – 50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan

Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier–side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury's? If so, we want to hear from you.

Why apply?

• Retail–focused role – manage and develop high–profile product categories with major retailers
• No sales targets – focus on strategic retail development and delivering exceptional service
• Career growth – join a thriving, innovative, and fast–paced business

The Company

Our client is a market–leading FMCG supplier known for developing and delivering high–quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.

Key Responsibilities:

• Retailer account management – build and maintain strong relationships with retail managers and buyers at major retailers
• Retail strategy development – develop and execute strategies for growth within your retail, analysing market trends and customer demands
• Product lifecycle oversight – collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
• Product expertise – oversee bespoke product development, packaging, and branding to meet retailer specifications
• Critical path & supply chain coordination – manage supplier relationships globally to ensure smooth order fulfilment and stock availability
• Process improvement – streamline operations and drive efficiencies within retail management
• Cross–functional collaboration – work alongside internal teams to support new product development, packaging approvals, and compliance
• Issue resolution – quickly address and resolve challenges related to quality, supply, or delivery timelines

What We're Looking For:

• Proven FMCG account management experience – ideally working with supermarkets, discounters, or major retailers
• Strong understanding of SKU management and supplier negotiations
• Track record of working with retail buyers and understanding their commercial needs
• Team management experience
• Excellent project management skills with experience managing critical paths
• Proficiency in Microsoft Office, CRM, and order management tools
• Full UK driving licence and own transport (due to office location)
• Desirable: Experience in process improvement, change management, or international supply chain operations

Refer a friend and earn a retail voucher worth up to 500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.