Retail – Store Advisor (Regent Street, 3 month contract)

Sportyjob; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing retail company in London seeks part-time team members for its Flagship Store. You'll provide exceptional customer service, maintain product knowledge, and assist in inventory management. Ideal candidates have retail experience and strong communication skills. This entry-level position from September to December offers an exciting opportunity to work in a dynamic team environment.

Qualifications

• 1-2 years of experience in a retail or customer-facing environment.
• Background in the Running, Fashion or Sports Industry preferred.
• Fluent in English; other languages are a plus.

Responsibilities

• Deliver exceptional customer service to each customer.
• Maintain in-depth knowledge of product technical information.
• Assist with inventory management and product orders.

Skills

Strong communication

Interpersonal skills

Ability to take initiative

Customer engagement

Job description

Team for Career Site

Retail (store team)

In short

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and commence the journey to bring On’s London Regent Street Store alive.

On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our Flagship Store is the hallmark of the On brand and at On we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.

We are currently hiring for part-time fixed term contracts from September-December.

Your mission

– Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions

– Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product

– Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)

– Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness

– Maintain the visual standards in the store to deliver a premium experience

– Assist with inventory management and inbound / outbound product orders
Other duties as needed

Your story

– This is an entry level position, 1 – 2 years of experience within a retail or customer facing work environment would be an advantage

– A background in the Running, Fashion or Sports Industry is preferred but not a must

– Strong communication, hospitality and interpersonal skills

– Ability to take initiative, learn quickly, and work both independently and as part of a team

– Eye for maintaining outstanding store condition and visual merchandising standards

– Ability to read, write and speak English fluently. Any other language skill is a strong plus but not a core requirement

– Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching

Meet the team

As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.