Restoration Project Manager

ZipRecruiter; York; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in restoration services is seeking a Restoration Project Manager to oversee and manage various restoration projects. The role involves coordinating crews, preparing estimates, and ensuring customer satisfaction. Ideal candidates will have significant industry experience, management skills, and relevant software knowledge, with growth opportunities in their career.

Benefits

First-class compensation

IRA Matching

Career progression

Professional development

Qualifications

• Valid driver's license.
• At least 1 year of management/supervisory experience.
• At least 3 years of industry experience.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Ensure accurate scope of work and prepare estimates.
• Manage production expenses and customer satisfaction.

Skills

Management

Estimating

Negotiation

Customer Satisfaction

Tools

Xactimate

Claims Connect

Job description

Job DescriptionJob DescriptionSERVPRO of Reading Township, York City is hiring a Restoration Project Manager!

Benefits
SERVPRO of Reading Township, York City offers:

• First-class compensation
• IRA Matching
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software (Xactimate and Claims Connect)
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers

Position Requirements

• Valid drivers license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• Estimating Experience

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.