Restaurants Shift Manager

Butlin's; Skegness; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Skegness is seeking a Restaurants Shift Manager for a full-time role. The successful candidate will oversee daily operations, lead and coach a team in a fast-paced environment, and ensure a high-quality guest experience. Flexibility is essential, with shifts covering mornings, afternoons, evenings, and weekends. Strong leadership and coaching skills are required, along with experience in the F&B sector.

Qualifications

• Experience in leading within F&B environments.
• Strong leadership and coaching skills to train and develop a team.
• Ability to work across mornings, afternoons, evenings, and weekends.

Responsibilities

• Lead and support the team to deliver fantastic service.
• Manage daily operations in a busy restaurant environment.
• Direct and respond confidently in any situation.

Skills

Leadership experience in F&B environments

Coaching skills

Ability to manage multiple priorities

Job description

Overview

Restaurants Shift Manager

Department: Restaurants & QSR

Employment Type: Permanent - Full Time

Location: Skegness

Description

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.

You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.

This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

This role covers a 5-day working week over 7 days, so flexibility is very important.

As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Key Responsibilities

• Be an experienced leader from within an F&B environment who can support the team to deliver fantastic service and train/coach in a fun-filled environment to deliver an excellent experience.
• Lead within a busy restaurant, bar or retail environment where a balance of speed and quality is important; this role will include mornings, afternoons, evenings and weekends.
• Direct and respond confidently in any situation whilst delivering consistent brand standards.
• The ability to lead, motivate and engage your team, even at periods of high demand; manage multiple priorities and adapt quickly to changing requirements.
• With strong leadership skills, inspire your team to deliver amazing results for our teams and guests every day.

Qualifications

• Experience in leading within F&B environments
• Strong leadership and coaching skills to train and develop a team
• Ability to work across mornings, afternoons, evenings and weekends