Restaurant Waiter/Waitress

Dakota Leeds; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Dakota Hotel in Leeds is seeking a Restaurant Waiter/Waitress responsible for delivering exceptional service. Candidates should have at least one year of hospitality experience and exhibit a positive attitude. Benefits include flexible working hours, employee discounts, and internal training programs.

Benefits

40% off stays at any Dakota

25% off drinks and dining

Free private mental health support

Discounted gift card platform

Additional holiday on first employment anniversary

Meals on duty

£200 bonus for referring a friend

Qualifications

• At least 1 year of hospitality experience.
• Ability to work at pace and proactively.
• Effective communication skills.

Responsibilities

• Provide table service and take guest orders.
• Offer personalized dish and beverage recommendations.
• Work closely with Bar and Kitchen teams.

Skills

Communication

Attention to detail

Outgoing personality

Job description

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Dakota Hotel, based in Leeds City Centre, is seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests.

CONTRACT AND PAY RATE

The role offers a permanent contract of a minimum of 18 hours per week, working any 3 days out of 7, including weekends. Earnings are £13.30 per hour (inclusive of the anticipated tronc payment), paid weekly.

PRIMARY ROLE RESPONSIBILITIES

· Carry out the role of a section waiter/waitress, providing table service, taking guest orders, and running large trays of food to guest tables.

· Provide the highest levels of guest service, offering personalized dish and beverage recommendations, and delivering a memorable dining experience.

· Work closely with the Bar and Kitchen teams to ensure effective communication.

· Have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

BENEFITS

In addition to being part of a culture infused with positivity and ongoing development, benefits include:

• 40% off stays at any Dakota
• 25% off drinks and dining at any Dakota
• Access to our Employee Assistance Program, including free private mental health support and counseling, video GP consultations, private prescriptions, and daily rewards for shopping vouchers
• Discounted gift card platform
• Support from in-house Mental Health Champions
• Additional holiday day on the first employment anniversary
• Family-friendly flexible working options
• Meals on duty and uniform provided
• £200 bonus for referring a friend
• £10 bonus each time you're mentioned on TripAdvisor
• Free bi-annual eye testing for display screen equipment users
• Certified compliance training in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
• Access to external certified resources via our Learning Management System
• Supportive development culture with annual appraisals and Personal Development Plans
• Opportunities for internal and external training, including apprenticeships

Full terms of our benefits are detailed in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand known for stylish hotels, bustling brasserie grills, and upscale cocktail bars. Our story began with boutique hotels near Edinburgh and Glasgow, now expanding into city centers in Glasgow, Leeds, Manchester, with Newcastle opening in 2025.

We are committed to delivering attentive and genuine guest service. Recognized as one of The Caterer’s Top 15 Best Employers in Hospitality for five consecutive years, and featured in the Top 10 Best Places to Work by The Sunday Times in 2024, as well as winning the Spotlight Award for LGBTQIA+ inclusivity.

Our award-winning internal training programmes, including Dakota Academy, foster continuous development. Over 75% of our leaders have been promoted internally, and our team members have received prestigious awards such as The Caterer’s ‘Top 30 under 30’.

Our locations include Eurocentral, Edinburgh, Glasgow, Leeds, Manchester, and Newcastle.

Our Leeds hotel, located at 8 Russell St, LS1 5RN, is just a 5-minute walk from Leeds Train Station and accessible by bus and within walking distance from Leeds Bus Station.

We offer a 94-bedroom luxury hotel with a destination cocktail bar, champagne room, and brasserie-style grill.

APPLICANT REQUIREMENTS

The successful candidate will have:

• At least 1 year of hospitality experience
• The ability to work at pace and proactively during shifts
• Willingness to pour, serve, and sell alcohol
• An outgoing personality with effective communication skills
• The physical ability to stand for long periods and work quickly
• An enthusiastic, positive attitude
• Attention to detail and pride in their work
• Flexibility with shifts and availability to meet business needs
• Research on our brand and a genuine desire to join our team

APPLY

Please send us your updated CV. Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota. We look forward to hearing from you!

For more information about our luxury hotel, please visit our:

• Website
• Dakota Hotels Instagram or Dakota Leeds Instagram