Restaurant Team Member

Norton Park Hotel, Spa & Manor House; Winchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Norton Park Hotel, Spa & Manor House is seeking dedicated individuals for Food & Beverage positions. The role emphasizes exceptional guest service, with support for training and professional qualifications. Work in a vibrant environment at a 4-star property known for its diverse offerings, from fine dining to leisure facilities.

Benefits

Free health club membership

Discounts across The QHotels Collection

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and meet brand standards.
• Stay updated on pricing and promotions for guest advice.
• Maximise sales in various Food & Beverage areas.

Skills

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4-star, 165-bedroom property located in Sutton Scotney, just outside Winchester. Our hotel features Scene restaurant and bar & lounge, a terrace, and offers afternoon tea, private dining, and meetings & event spaces, as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.