Restaurant Team Member

Tim Hortons UK & Ireland Ltd.; Perth; On-site; GBP 10,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht leidenschaftliche Restaurant Teammitglieder, die bereit sind, in einem dynamischen Umfeld zu arbeiten. In dieser Rolle sind Sie das Gesicht des Unternehmens und tragen dazu bei, außergewöhnliche Gästeerlebnisse zu schaffen. Sie werden in einem schnelllebigen Umfeld arbeiten, in dem Teamarbeit und Kundenservice an erster Stelle stehen. Wenn Sie eine positive Einstellung haben und gerne mit Menschen arbeiten, ist dies die perfekte Gelegenheit für Sie, Teil eines wachsenden Unternehmens zu werden, das sich der Qualität und Kundenzufriedenheit verschrieben hat.

Qualifications

• Erfahrung im Kundenservice in einem dynamischen, schnelllebigen Umfeld.
• Positive Einstellung und Teamplayer-Mentalität.

Responsibilities

• Begrüßung der Kunden mit einem Lächeln und freundlichem Service.
• Sicherstellen, dass Lebensmittel gemäß Gesundheits- und Sicherheitsstandards zubereitet werden.
• Durchführung von Temperaturprüfungen und Aufzeichnung der Ergebnisse.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Flexibilität

Job description

Location: PH1 5XA

Salary: Hourly paid

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the UK, with plans to open hundreds of restaurants over the next 10 years.

We put customers at the forefront of everything we do. We are currently looking for outgoing Restaurant Team Members to join us on a permanent basis to ensure we maintain our exceptional brand. In return, you will be rewarded with an hourly rate in line with the National Minimum Wage and the opportunity to grow your career with us.

As a Restaurant Team Member, you will create exceptional guest experiences. Whether greeting guests or producing bakery items, your energy and passion for guest service will make you a top team member in this fast-paced environment.

To apply, you should be a positive team player with previous customer service experience in a dynamic, fast-paced setting. Excellent communication skills, a focus on customer satisfaction, and flexibility to work various hours (including early mornings, afternoons, evenings, and weekends) are essential.

If you are passionate about customer service, thrive on customer satisfaction, and love coffee, we would love to hear from you! Apply now for our Restaurant Team Member position.

Your Key Responsibilities as a Restaurant Team Member Include

• Welcoming every customer with a smile and being genuinely friendly
• Providing fast, friendly, and accurate service
• Resolving simple customer inquiries and referring complex issues to a Manager
• Ensuring food is prepared, stored, and maintained according to Health & Safety standards
• Carrying out temperature checks and recording results
• Completing daily and weekly cleaning schedules
• Maintaining quality, speed, cleanliness, and sanitation standards
• Following performance standards and shift manager instructions
• Contributing to the restaurant's goals and targets
• Maintaining operational and kitchen areas to exceed customer expectations
• Reporting work-related incidents or injuries promptly
• Following safety procedures and wearing PPE when instructed