Restaurant Team Member

Hampshire Court Hotel & Spa; Basingstoke; On-site; GBP 18,000 - 22,000; Full time

Job summary

Hampshire Court Hotel & Spa is seeking enthusiastic individuals for roles in Food & Beverage, focusing on exceptional guest service. The position offers flexible working hours ideal for students or those with other commitments, alongside various employee benefits including free health club membership and discounts across the QHotels Collection.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts in hotels

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organizational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in various Food & Beverage areas ensuring guest satisfaction.
• Keep up to date with pricing and promotions to maximize sales.

Skills

Customer service

Time management

Organizational skills

Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Hampshire Court Hotel & Spa is a 4-star, 90-bedroom property located in Basingstoke. Our hotel features The Hampshire restaurant, Time Out bar & lounge, a garden terrace, and offers afternoon tea, private dining, and meeting & event spaces. Leisure facilities include two pools, a gym, five indoor tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer, committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.