Restaurant Team Leader

Shepherd Neame; Deal; On-site; GBP 60,000 - 80,000; Full time

Job summary

Shepherd Neame seeks a dynamic Restaurant Team Leader for its Royal Hotel in Deal. This role is ideal for those aiming for career development in hospitality, offering training and support. Enjoy competitive pay, discounts, and a chance to be part of Britain's oldest brewer's vibrant team.

Benefits

Competitive hourly pay

Tips sharing

Early wage access

25% discount on food and drinks

25% discount on hotel bookings

Up to 40% discount at Visitor Centre Shop

Access to discounts on high street shops

Workplace mental health support

Company pension scheme

Opportunities for career development

Qualifications

• Experience leading a team in a fast-paced, customer-focused environment preferred.
• No prior hospitality experience necessary; training provided.
• Open to applications from all backgrounds, emphasizing diversity.

Responsibilities

• Support management and undertake duty manager shifts.
• Lead the team to deliver exceptional service.
• Act as a brand ambassador for the restaurant.

Skills

Leadership

Customer Focus

Teamwork

Enthusiasm

Willingness to Learn

Job description

Shepherd Neame is seeking a Restaurant Team Leader with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and wish to develop your career in hospitality, this could be the perfect opportunity for you.

Located in the scenic coastal town of Deal, Kent, the Royal Hotel offers a seaside escape with 18 luxurious rooms, some with sea-view balconies. Guests can enjoy dining at the Quarterdeck restaurant or relax at the Boathouse bar, which features a terrace and garden with sea views.

As a brand ambassador, your role will include supporting management, undertaking duty manager shifts, and leading our team to deliver exceptional service. No prior hospitality experience? No problem! We value qualities like enthusiasm and a willingness to learn, and we will provide training to help you succeed.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay
• Tips sharing
• Early wage access
• 25% discount on food and drinks at Shepherd Neame pubs
• 25% discount on hotel bookings at Shepherd Neame managed hotels
• Up to 40% discount at the Visitor Centre Shop in Faversham
• Access to Sheps Hut discounts on high street shops and services
• Workplace mental health support
• Company pension scheme
• Opportunities for career development within our pubs, brewery, and support offices

Shepherd Neame is Britain’s oldest brewer, proud of our heritage and innovative spirit. Our core values include:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Based in Faversham, Kent, Shepherd Neame has been family-owned for over 300 years. We operate more than 300 pubs and hotels across London and the South East, employing around 1,500 staff, plus over 270 at our brewery and support offices.

Diversity, equality, and inclusion are central to our values. We welcome applications from all backgrounds and are committed to providing an inclusive environment where everyone can thrive.