Restaurant Team Leader

British Garden Centres; Birmingham; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

No evening work, split shifts or unsoc

Security of working in a well‑establ.

Rate of pay negotiable, dependent upon

Closed Christmas Day, Boxing Day, New

50% meal discount at any BGC store

Job summary

British Garden Centres is seeking an experienced Restaurant Team Leader to join our team at the Bournville location. In this role you will perform a variety of managerial functions and ensure a consistently high-quality dining experience by motivating staff and delivering excellent service.

You will oversee front-of-house and kitchen operations, hire and train staff, create schedules, and maintain food safety standards.

Qualifications

• Experience leading a team in a fast-paced food business.
• Strong customer service and problem-solving abilities.
• Proficient with Word and Excel.
• Knowledge of stock taking and labour management.
• Ability to plan staff rotas and lead shifts.
• Knowledge of food safety compliance.

Responsibilities

• Establish and maintain excellent standards of guest service.
• Manage small team of staff.
• Assist with stock taking.
• Plan staff rotas.
• Deputise in the Restaurant Manager’s absence.
• Adhere to company policies and ensure communication to all team members.
• Maintain the highest standards of hygiene in line with Health & Safety.

Skills

Customer service

Front of House

Back of House

Word & Excel

Problem solving

Stock taking

Sales & labour management

Food safety

Leadership

Tools

Microsoft Word

Microsoft Excel

Job description

Location: Bournville

Contract type: Permanent

Hours: Part Time

Hours per Week: 30 Hours per Week Including Weekends

About Us

British Garden Centres is the UK’s largest family owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.

The group now includes garden centres, restaurants, nurseries, and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees.

If you would like to be a part of this. we are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions.

This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer serve skills.

As Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met.

Your job may require you to hire new staff, train them and create schedules that the dynamic needs of the kitchen.

What we offer:

• No evening work, split shifts or unsociable hours, year-round business.
• Security of working in a well-established expanding family business & the associated benefits
• Rate of pay negotiable, dependent upon skills and experience.
• Closed Christmas Day, Boxing Day, New Year’s Day & Easter Sunday
• 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Leisure Park.

Skills required:

• Excellent customer service skills.
• Strong FoH and BoH skills.
• Computer literate including Word and Excel.
• Good problem solver.
• Good IT skills including Microsoft Excel and Word.
• Knowledge/experience of stock taking. Ability to drive sales and manage labour.
• Experience of food preparation and knowledge of food safety.
• Confidence in dealing with customers and complaints.
• Experience in leadership and a fast-paced food business essential.

Duties include:

• Establish and maintain excellent standards of guest service.
• Manage small team of staff.
• Assist with stock taking.
• Plan staff rotas.
• Deputise in the Restaurant Manager’s absence.
• Adhere to company policies and ensure that these are fully communicated to all team members.
• To establish and maintain the highest standards of hygiene in accordance with Health & Safety.

Closing date Monday 2nd November 2026

Due to the high volume of applications, we will only contact you if your application is successful.