Restaurant Supervisor - West End

Haskins Garden Centres Ltd; Ferndown; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a family-owned, award-winning business as a full-time Restaurant Supervisor at our Ferndown location. You'll support the Restaurant Manager in delivering excellent customer service, supervising a busy restaurant environment. Enjoy a generous Haskins discount, health cash plan, and increasing leave days with service.

Benefits

Generous Haskins Discount

Retail discount scheme

Cycle Scheme

Health Cash Plan

Charity Day Off

Wellbeing support

Company pension scheme

28 days annual leave increasing to 33 days

Qualifications

• Previous experience as a restaurant supervisor is essential.
• Self-motivated, enthusiastic, and hardworking individual.
• Proactive and energetic, suitable for a busy, fast-paced environment.

Responsibilities

• Supervising operational performance against key performance indicators.
• Supporting the Restaurant Manager in recruitment, training, and development.
• Ensuring security procedures and housekeeping standards are maintained.

Skills

Customer Service

Communication

Organization

Job description

Gaters Mill, Mansbridge Rd, West End, Southampton SO18 3HW, UK

Job Description

Posted Tuesday 20 May 2025 at 00:00

Restaurant Supervisor

We are recruiting a full-time Restaurant Supervisor for our Ferndown Restaurant, working 38 hours per week including alternate weekends.

Salary from £26,000 D.O.E

Haskins is a family-owned, award-winning business with 5 destination garden centres across the South of England, each featuring a large restaurant.

We constantly strive to improve the service and experience we offer our customers. That’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour, and an eagerness to learn, we want you to join our friendly, happy team.

The role of Restaurant Supervisor

Supporting the Restaurant Manager and supervising the department through its people to deliver excellent customer service, high-quality food, and presentation.

Key Responsibilities include:

• Supervising operational performance of the department against key performance indicators
• Ensuring all security procedures are adhered to
• Supporting the Restaurant Manager in the recruitment, training, and development of all department staff
• Ensuring Housekeeping standards are maintained to company requirements

About You

This role is well suited to a self-motivated, enthusiastic, and hardworking individual with excellent customer service and communication skills. Being proactive and energetic is essential, as this is a busy, fast-paced environment. You must have a keen eye for detail, organizational skills, and a flexible attitude. Previous experience as a restaurant supervisor is essential.

• Generous Haskins Discount, also eligible to use in Hobbycraft stores.
• Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
• Cycle Scheme, helping spread the cost of a bike and saving on tax.
• Health Cash Plan, for a small monthly contribution access a 24-hour online GP service, recover costs for dental and optical appointments, and more.
• Time off to support local charities, with an annual paid Charity Day.
• Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
• Company pension scheme for eligible employees.
• 28 days of annual leave, increasing to 33 days after 12 months of service (pro-rata).