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Restaurant Supervisor, Malmaison

Malmaison

Newcastle

On-site

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Restaurant Supervisor, where your passion for food and service will shine. This role offers the chance to lead a talented team, ensuring guests enjoy memorable experiences while working with top-notch food and beverages. With a commitment to internal development, you can grow your career within the company. Enjoy competitive pay, generous perks, and a vibrant work environment that values sustainability and employee well-being. If you thrive in a dynamic setting and love making guests smile, this is the perfect opportunity for you!

Benefits

Heavily discounted Staff Room Rates
Discounted Friends and Family Room Rate
35% off dining bills
Fully funded Apprenticeship programmes
High Street Discounts
Cycle to work scheme
Healthcare Cash Plans
Referral schemes
Complimentary stays on anniversaries
Employee Assistance Programme

Qualifications

  • Experience in a supervisory role within the hospitality industry.
  • Strong interpersonal skills and a passion for guest satisfaction.

Responsibilities

  • Supervise daily restaurant operations and staff activities.
  • Ensure high standards of service and guest satisfaction.

Skills

Customer Service
Team Leadership
Food and Beverage Knowledge

Education

High School Diploma
Hospitality Management Degree

Job description

Restaurant Supervisor, Malmaison

Rate of Pay / Hours: £12.10pr / 40hr pw (an increase will be applied to the hourly rate from April 1st 2025)

Type of Contract: Permanent

Location: Malmaison Newcastle

Competitive Salary, plus Generous Company Benefits, Training & Development

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.


In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme– free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year-round.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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