Restaurant Supervisor

Malmaison Belfast; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel chain in Winchester seeks a Restaurant Supervisor. The role focuses on delivering exceptional guest service and requires strong communication skills along with attention to detail. This position offers a permanent contract and encourages career progression within the company, making it an ideal opportunity for those passionate about hospitality.

Responsibilities

• Engage with guests in a friendly and welcoming manner.
• Accurately record guest information and manage reservations.
• Maintain hotel and restaurant standards.

Skills

Excellent customer service skills

Strong communication skills

Attention to detail

Basic knowledge of restaurant operations

Professionalism and integrity

Customer-focused mindset

Job description

Restaurant Supervisor, Hotel Du Vin

£12.85 / 32 Hours

Permanent contract

Winchester

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

Experience, Skills, and Abilities

• Excellent customer service skills, with the ability to engage with guests in a friendly and welcoming manner.
• Strong communication and interpersonal skills, including active listening and effective verbal communication.
• Attention to detail to accurately record guest information, manage reservations, and fulfill special requests.
• Basic knowledge of restaurant operations, including menu items, service procedures, and safety protocols.
• Professionalism and integrity, always maintaining confidentiality and upholding hotel and restaurant standards.
• Customer-focused mindset, with a commitment to delivering exceptional service and creating positive guest experiences.

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