Restaurant Supervisor

The Belfry; Sutton Coldfield; Hybrid; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Discounted gym memberships

Wellness programmes

Free meals during shifts

Perkbox discounts

Free parking

Subsidised taxi service

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Restaurant Supervisor for The Ryder Grill. The role is 45 hours per week, five days from 12 or 3pm until close, overseeing a busy service and delivering excellent guest experiences.

You will lead a skilled team, set standards with the Restaurant Manager, ensure thorough briefings and training, and foster a positive, high‑performance environment. The position offers an OTE of £32,427.22 including gratuities, with a base of £30,789.22.

Qualifications

• Experienced supervisor who has led teams in busy, service-led restaurants.
• Passionate about quality food, wine and beverages and seasonal produce.
• Inspirational leader who develops your team and fosters excitement for our food and drinks offering.
• Able to own your department and achieve financial and guest targets.
• Ability to build strong relationships with guests, your team and colleagues.

Responsibilities

• Overseeing key services and ensuring a fantastic experience for all guests.
• Working with the Restaurant Manager to establish and implement standards of performance within the Restaurant.
• Ensuring the team is fully briefed and trained.
• Creating an environment which promotes employee morale and pride.

Skills

Restaurant supervision

Team leadership

Guest service focus

Food & beverage knowledge

Job description

The Belfry Hotel & Resort is an award-winning hotel, hometo 300+ luxurious bedrooms and suites, several restaurants and bars, events andmeetings spaces, a leisure club and spa. Our three golf courses, including TheBrabazon, are recognised as world-class, and home to this year’s BetfredBritish Masters. Whether you're drawn to our iconic golf courses, the serenityof the spa, the excitement of guest services, or our behind-the-scenesoperations, there's a place for you in our vibrant team.

The Belfry has undergone a major expansion and renovationwith an investment of over £80 million, marking a new and exciting chapter inour history. The resort has been transformed with the addition of The MastersSuite, a stunning new event space, 149 additional bedrooms, a state-of-the-artleisure club and a host of other enhancements that elevate the Belfryexperience like never before.

We believe in taking care of our team just as much as we doour guests. That's why we were named in the 2024 Caterer’s Top 30 Best Placesto Work, as well as Springboard’s 2024 Best Employer. So, join us on ourjourney as we unveil a new and unparalleled resort.

The Ryder Grill

The Ryder Grill & Kitchen is a 220 seat restaurant that offers anumber of menu options, ranging from our stunning 2 rosette À la Carte menu tochefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefitsfrom a theatre kitchen where we prepare and cook our steaks and roasts all inview of the guest. Our menus are seasonal so you will learn how we build amenu, cost it and deliver it out to our guests.

The restaurant goesinto full service and you will work with the rest of the team to deliver up to300 covers on busy evenings, not including starters and desserts.

On Sundays we run a carvery menu, Sundays are our busiest day in the restaurant so being on top ofyour game for this shift will ensure its success.

The on target earning potential for this role is £32,427.22 annualsalary, compromising of a base salary of £30,789.22 plus a qualified estimateof £1,638.00 gratuities per annum

About the role

This role is 45 hours per week, from 12 or 3pm until close, 5 days out of seven.

This role will include:

• Overseeingkey services and ensuring a fantastic experience for all of our guests
• Workingwith the Restaurant Manager to establish and implement standards ofperformance within the Restaurant
• Ensuringthe team is fully briefed and trained
• Creatingan environment which promotes employee morale and pride

About you

• An experienced supervisorwho has led teams in busy, service-led restaurants
• Passionate about qualityfood, wine and beverages and the use of seasonal produce
• An inspirational leader whodevelops your team and fosters excitement for our food and drinks offering
• Experienced in takingownership over your department and achieving financial and guest targets
• Able to develop strongrelationships with your guests, team, and colleagues

Learning& Development

Weinspire and develop our team through on-the-job coaching & mentoring,in-house training and provide access to our online learning platform, TheBelfry Campus. We offer apprenticeships in a host of subjects deliveringnationally recognised qualifications to help advance careers, and our LEADdevelopment programme empowers and inspires our teams to grow from Team Memberthrough to Executive roles. We aim to promote internally where possible,nurture ambition and ensure all our team looking to progress have developmentplans in place, to support you to achieve your potential.

Weprioritise your wellbeing with discounted gym memberships and wellnessprogrammes for personal growth. Partnering with The Burnt Chef Project, weoffer mental health support and access to funded counselling. Our healthcareschemes include life assurance, 24-hour GP services, and health cash-plans,while our Menopause Support programme provides tailored assistance. WithWagestream access, you can easily track earnings, manage savings, and accesswages on your terms, promoting financial wellness. Our Cycle2Work schemesupports sustainable travel for environmental and team wellbeing.

Showingour appreciation

Weappreciate our team with our annual Belfry Awards, long service recognition,and extra holidays for loyalty and team events. Enjoy discounts at our resort'srestaurants, bars, spa, and golf, for you and your friends & family. Accessto Perkbox provides discounts & vouchers for everyday use plus on the spotrewards for your hard work. We provide free parking, a subsidised taxi service,and complimentary meals during shifts.

Making adifference

We arecommitted to sustainability and are proud of our Silver Award from GreenTourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,prioritises giving back to our local community and protecting wildlife. Weintegrate ESG into everything we do, from charity initiatives, raising over£20,000 last year, to golf course maintenance. We track charitable work atpersonal, departmental, and resort-wide levels to showcase our communitycontributions.

Our Values

Workinghere is more than ‘just a job’: we are a community that values eachindividual’s contribution and growth, whilst supporting each other’s success -regardless of department or role. Our Belfry Beliefs – Make a Difference, OwnOur Actions, Better Together, and Deliver Every Day – aren't just words;they're the foundation of our culture and the essence of who we are.

If you'reseeking a place where you can contribute, grow, and have a lasting impact –then the Belfry Hotel & Resort is the place for you.