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Restaurant Supervisor

TN United Kingdom

Manchester

On-site

Full time

30+ days ago

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Job summary

An established industry player in the restaurant sector is seeking a passionate Restaurant Supervisor to lead a dynamic team. This role focuses on delivering exceptional customer experiences while maintaining high service standards. You'll inspire and motivate your team, ensuring smooth operations and compliance with health and safety regulations. Enjoy perks like free meals, a generous share of Tronc, and opportunities for personal growth through tailored training programs. If you're ready to be part of a movement that values quality and community, this position is perfect for you.

Benefits

Generous share of Tronc
Personalised training programme
Free pizzas and soft drinks
Free sourdough bread
Ongoing personal growth
28 days holiday
AXA Employee Assistance Programme
Pension scheme
Annual social events
Staff discount

Qualifications

  • Previous experience in a Supervisor or Team Leader role in hospitality.
  • Strong leadership and communication skills essential for team motivation.

Responsibilities

  • Lead by example, delivering exceptional service to every guest.
  • Support the Restaurant Manager in day-to-day operations.
  • Handle customer feedback professionally and resolve issues promptly.

Skills

Leadership Skills
Communication Skills
Problem-Solving
Customer Service
Multitasking

Job description

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Restaurant Supervisor - £11.80 Hour + Service Charge

About Us:

At Franco Manca, we’re not just making sourdough pizza –
we’re creating a movement. Our passion for simple, authentic, and delicious
food is at the heart of everything we do. From our hand-stretched sourdough
bases to the finest seasonal ingredients, every pizza tells a story of quality,
care, and tradition. With nearly twenty years of pizza-making under our belt,
we’ve built a loyal following of pizza lovers across the UK. But we’re more
than just pizza – we’re about people, community, and creating a welcoming space
where everyone feels at home.

What You’ll Do:

  1. Lead by example, delivering exceptional service
    to every guest.
  2. Support the Restaurant Manager in day-to-day
    operations, ensuring smooth and efficient service.
  3. Motivate and coach the team to achieve high
    performance and maintain our quality standards.
  4. Assist in managing rotas, ensuring adequate
    staffing levels for peak times.
  5. Handle customer feedback professionally,
    resolving issues promptly and ensuring customer satisfaction.
  6. Maintain health and safety standards, ensuring
    compliance with all food hygiene regulations.

What You’ll Bring to the Role:

  1. You will have previous experience in a Supervisor
    or Team Leader role within a Hospitality or fast paced restaurant setting.
  2. Have a passion for great Italian food and
    creating memorable customer experiences.
  3. Strong leadership skills, with the ability to
    motivate and inspire your team.
  4. Excellent communication and interpersonal
    skills.
  5. A proactive, hands-on approach to
    problem-solving and multitasking.
  6. Flexibility to work evenings, weekends, and
    holidays as required.
  7. A commitment to upholding Franco Manca’s values
    and delivering top-quality service.

What You'll Get:

  1. A generous share of Tronc
  2. A personalised training programme to get you up
    to speed
  3. Free yummy pizzas and soft drinks on every shift
  4. Free Sourdough bread to cook at home
  5. Ongoing personal growth and development with our
    Franco Academy
  6. 28 days holiday
  7. AXA Employee Assistance Programme with Health
    App
  8. A pension scheme to set you up for the future
  9. Annual social events
  10. Staff discount when dining in any Franco Manca,
    The Real Greek or Super Club Roma restaurants
  11. Employee referral scheme – earn from the great
    people you know
  12. Opportunities all over the UK to grow your
    career

If you have the skills & passion to become a
Franco Manca Supervisor, then hit apply and be part of the pioneers of
Sourdough Pizza!

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