Restaurant Supervisor

PAESAN London; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A popular restaurant in London is seeking a dynamic Restaurant Supervisor to oversee daily operations. The ideal candidate will have supervisory experience in hospitality, strong leadership skills, and a passion for customer service. This role offers a competitive wage of £14 per hour plus service charge, staff discounts, and opportunities for professional growth.

Benefits

Competitive wage of £14 per hour

Service charge of at least £2 per hour

Staff discounts on food and beverages

Professional development opportunities

Qualifications

• Proven experience in a supervisory or management role within the hospitality industry.
• Strong leadership and interpersonal skills.
• Ability to work under pressure and handle multiple tasks.

Responsibilities

• Assist the General Manager in overseeing daily operations.
• Supervise and support staff for high performance.
• Handle customer inquiries and feedback professionally.

Skills

Leadership skills

Customer service

Communication

Organizational abilities

Job description

Job Title: Restaurant Supervisor. Location: Paesan Restaurant, Crouch End - London. Wage: £14 per hour.

About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration.

Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team.

Key Responsibilities:

1. Assist the General Manager in overseeing daily operations of the restaurant.
2. Supervise and support staff to ensure high performance and customer satisfaction.
3. Handle customer inquiries, complaints, and feedback professionally and efficiently.
4. Ensure compliance with health and safety regulations and food hygiene standards.
5. Contribute to marketing and promotional activities to enhance visibility and attract new customers.

Requirements:

• Proven experience in a supervisory or management role within the hospitality industry.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of Italian cuisine and culture is a plus.

What We Offer:

• Competitive wage of £14 per hour plus a service charge of at least £2 per hour.
• Opportunity to work in a vibrant and supportive environment.
• Professional development and growth opportunities.
• Staff discounts on food and beverages.
• A chance to be part of a passionate team dedicated to delivering exceptional dining experiences.

Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!

Additional Information:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: £14 – £16 hourly
• Benefits: including £2 p/h service charge minimum - plus extra service
• Starting time: Immediate start!

About PAESAN London:

Offering an exciting array of Italian regional food, Paesan Crouch End delights London diners with its neighbourhood trattoria feel. Hester's Hideout Cocktail Bar and the upcoming New Craft House in Exmouth Market are also part of our offerings.