Restaurant Supervisor

The Ivy Collection; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading restaurant group is seeking a Restaurant Supervisor to enhance guest experiences through exceptional service. This role involves managing restaurant operations, training staff, and ensuring service excellence. With benefits like competitive pay, career development, and staff discounts, this is an exciting opportunity for a motivated individual.

Benefits

Competitive industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance for length of service

50% staff discount for dining

Birthday day off

Refer a Friend Bonus

Access to retailer discounts

Guaranteed minimum 20-hour contract

Qualifications

• At least 1+ years of experience in a supervisory role.
• Solution-driven and able to work under pressure.
• Professional approach to service excellence.

Responsibilities

• Support seamless operation of the restaurant.
• Maintain standards and anticipate guest needs.
• Train and develop staff within the department.

Skills

Service Excellence

Teamwork

Problem Solving

Job description

Welcome to The Ivy Collection, where we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for their exceptional food, outstanding service, and creation of unforgettable moments.

We are searching for a Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive industry pay (Hourly + Tronc)
• Management Career Development Program, including online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when dining in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your birthday as a day off — guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel, and more
• Guaranteed minimum 20-hour contract

Key responsibilities of your role as Restaurant Supervisor include supporting the seamless operation of the restaurant by providing highly efficient and effective service, maintaining standards, and anticipating guest needs. You will establish and maintain good working relationships with the restaurant team and kitchen brigade, carry out training and development within the department, and report to the Restaurant Manager.

About you: You have at least 1+ years of experience in this role, are solution-driven, and work well under pressure. You pride yourself on your professional approach to service excellence and are a true team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values foster an environment where we are happy, engaged, and caring for ourselves, our colleagues, and our guests. We celebrate our individualities and differences.

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