Restaurant Supervisor

JR United Kingdom; Englefield Green; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading luxury brand in hospitality seeks a Restaurant Supervisor for its Audley Retirement village. You will oversee service quality and team performance, ensuring compliance with health and safety regulations while supporting a diverse set of responsibilities to enhance customer experience.

Benefits

Work-life balance

Company pension scheme with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Staff rates on guest suites

Excellent learning and development opportunities

Free membership to Healthcare Cash Plan

Refer-a-friend bonus scheme

Free uniform

Qualifications

• Experience in food and beverage management in a 4* or higher environment.
• Strong communication skills, verbal and written.
• Self-motivated with focus on standards and sales.

Responsibilities

• Supervise the team to ensure quality service.
• Ensure compliance with safety and health regulations.
• Handle customer complaints warmly and empathetically.

Skills

Communication

Organization

Cash Handling

Stock Management

Problem Solving

Job description

Social network you want to login/join with:

The Restaurant is located within Audley Retirement village, which features a health club, library, fine dining restaurant, bar, and luxury suites. Audley villages consist of residents who live on-site in private homes and also welcome external guests. We offer a range of dining experiences, from simple to fine cuisine, in beautiful settings within heritage buildings, supported by a dedicated team. As a growing luxury brand, we invest heavily in staff training and development, making it an excellent place to build your skills, take on diverse roles, and advance your hospitality career rapidly.

As our Restaurant Supervisor, you will play a key role in the smooth operation of Audley villages, supervising the team to ensure that both Owners and External Customers receive the highest quality service and experience.

You will ensure team compliance with legislative requirements such as COSHH, Fire Safety, Health & Safety, and Safeguarding. Maintaining high standards of comfort, cleanliness, and hygiene across the bistro, restaurant, and customer areas is essential.

You will uphold the highest standards of dress and appearance and be prepared to cover staff shortages by deputising in various roles. Handling complaints warmly and empathetically is also part of your responsibilities.

The Ideal Candidate:

• Experience in food and beverage management within a 4* or higher hospitality environment.
• Knowledge of cash handling, stock management, wastage control, rotas, and handling unexpected situations.
• Excellent communication skills, both written and verbal.
• Self-motivated with a focus on standards and sales opportunities.
• Strong organizational skills with the ability to prioritize and develop creative solutions.
• A flexible, hands-on approach to carry out various tasks as needed within the village.

In Return You Will Receive:

• Work-life balance
• Company pension scheme with 5% contribution
• 28 days holiday including bank holidays
• 50% discount on food and drinks at all our restaurants nationwide
• Guest suites at staff rates across our luxury villages nationwide
• Excellent learning and development opportunities
• Free access to our employee discount portal
• Free membership to our Healthcare Cash Plan Scheme
• Refer-a-friend bonus scheme
• Free uniform and more…

Audley Group is committed to being an equal opportunity employer and adheres to an affirmative action policy. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See our ‘DE&I policy/statement’ for more information.