Restaurant Supervisor

Prezzo; East Grinstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Duty Manager at a forward-thinking restaurant chain, where you will oversee daily operations and ensure exceptional guest experiences. This role offers the chance to lead a passionate team, driving performance and operational success while fostering a supportive environment for career growth. With a focus on excellence in service and collaboration, you will make a real impact every day. Enjoy perks such as discounts, career development opportunities, and a supportive workplace culture that values your contributions. Apply today to start your rewarding journey!

Benefits

TRONC and Commission Schemes

50% off food and drink

Free meals on shift

Birthday off

Employee Assistance Programme

Voluntary Bupa dental cover

Career development opportunities

Qualifications

• Experience in a supervisory role in hospitality.
• Strong communication skills and a positive attitude.

Responsibilities

• Oversee daily operations and enhance guest experiences.
• Lead and develop a high-performing team.

Skills

Leadership

Customer Service

Communication

Operational Efficiency

Adaptability

Job description

As a Duty Manager at Prezzo, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring everything runs smoothly, and providing an exceptional experience for our guests. Working alongside the General Manager, you’ll be instrumental in leading your team, enhancing performance, and driving the overall success of the business.

Our Mission

At Prezzo, we believe in creating better careers for everyone—offering opportunities for growth, development, and recognition in a supportive and rewarding environment. We are more than just a restaurant chain; we are a place where people build meaningful careers.

Your Role

You’ll have the responsibility and autonomy to manage the operations of your restaurant, collaborating with the General Manager to build a high-performing team while honing the leadership skills necessary for your next career milestone.

Our Culture

Prezzo is a place where you can learn, lead, and love what you do in an environment where everyone is valued, encouraged, and supported to grow. Whether supporting team members, enhancing guest experiences, or finding new ways to improve, you’ll make a real impact every day.

Our Values

We celebrate achievements confidently, proudly, joyfully—always together.

Our Ideal Candidate

• Passionate about hospitality and committed to delivering outstanding guest experiences.
• A strong, people-focused leader who can develop and inspire a high-performing team.
• Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
• Adaptable and proactive, making real-time decisions in a fast-paced environment.
• Focused on excellence in service, cleanliness, compliance, and team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalized, and exceeds expectations. Collaboration is key—we work closely as a team across restaurant and support centre to align with operational, commercial, and guest-focused goals, delivering excellence in everything we do. You’ll be adaptable, proactive, and ready to take on new challenges to support your career and your team’s growth.

Desired Experience

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.
• Ability to support and guide a team.
• Understanding of health & safety and food safety basics.
• Passion for great service and guest experience.
• Willingness to learn and develop in a leadership role.

Perks and Benefits

• TRONC and Commission Schemes – earn more as you drive success!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off! Employee Assistance Programme & GP appointment helpline.
• Voluntary Bupa dental cover and health cash plan.
• Career development opportunities & internal progression pathways.

Apply Today!

Whether you’re starting or looking to grow your career, apply now and become part of the Prezzo family!