Restaurant Supervisor

Beannchor Group Limited; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality operator in Belfast is seeking an experienced Restaurant Supervisor to manage daily operations and ensure customer satisfaction. The ideal candidate will have at least 2 years of experience in a busy restaurant, strong leadership qualities, and great communication skills. This role offers benefits including 29 days of holidays and a company discount card. Join us to advance your career in hospitality!

Benefits

29 days holidays

20% off food

Flexible working

Online and Classroom Training

Qualifications

• 2 years’ experience in a similar busy (table service) restaurant.
• Strong leadership and team management skills.
• Excellent communication, problem-solving and conflict resolution skills.

Responsibilities

• Oversee day-to-day service operations of the restaurant on shift.
• Support the Assistant Manager with training of new staff.
• Enforce health and safety practices during service.

Skills

Customer-focused

Leadership

Communication

Problem-solving

Job description

We are seeking an experienced, customer-focused Restaurant Supervisor to join our dynamic team at Yardbird.

Reporting into the General Manager and Assistant Manager, you will be responsible for:

• Overseeing day-to-day service operations of the restaurant on shift
• Hosting and waitressing shifts
• Supporting the Assistant Manager with training and induction of new restaurant staff
• Overseeing restaurant cleanliness and reporting any maintenance concerns to the Assistant Manager/General Manager
• Resolving complaints and ensuring customer satisfaction
• Enforcing health and safety practices, including sanitation and food hygiene
• Ensuring consistent quality standards during service
• Overseeing the opening and closing of the premises, including set-up and clean down.

Essential Criteria:

• 2 years’ experience in a similar busy (table service) restaurant.
• Strong leadership and team management skills.
• Excellent communication, problem-solving and conflict resolution skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Availability to work varying shifts, including evenings, weekends, and holidays.

Desirable Criteria:

• 1 year’s supervisory experience in a similar busy (table service) restaurant

In return we offer the successful candidate an opportunity to become part of the Beannchor Group, one of the province's largest operators of licensed premises and to progress your career within hospitality.

The role also includes the following benefits:

• 29 days holidays
• Company discount card offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear
• Seasonal parties and raffles.
• Flexible working.
• NVQs.
• Online and Classroom Training
• £13.70 per hour

If you think you have what it takes to be one of our restaurant supervisors, we would love to meet with you. Please upload your CV to apply.