Restaurant Store Manager - Catford, London

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the food service sector is seeking a Restaurant Store Manager to lead operations at a vibrant location in London. This role involves overseeing daily activities, ensuring exceptional guest service, and managing a dedicated team. You will be responsible for training staff, maintaining high standards of quality and safety, and driving profitability through effective cost control and marketing initiatives. If you have a passion for food and a knack for leadership, this is the perfect opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Proven experience as a Restaurant Manager with strong leadership skills.
• Excellent communication skills and a passion for teamwork.

Responsibilities

• Oversee all restaurant operations ensuring high guest satisfaction.
• Train and develop the team while managing inventory and costs.

Skills

Restaurant Management

Customer Service Management

Food Knowledge

Leadership Skills

Communication Skills

Computer Literacy

Tools

Management Software

Job description

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Restaurant Store Manager - Catford, London, London

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Client:

Location:

London, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

9c203c258038

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Duties and responsibilities

• Oversees and manages all areas of German Doner Kebab Restaurant
• Ensures guest service exceeds company standards and maintains high guest satisfaction
• Responds efficiently to guest complaints and takes appropriate action
• Ensures the best quality of products is served
• Organises and supervises shifts to ensure team and guest satisfaction
• Trains and develops team through structured training and feedback
• Appraises team performance and provides feedback
• Estimates consumption, forecasts requirements, and maintains stock inventory
• Monitors and ensures compliance with food safety and health & safety regulations
• Controls costs and minimises waste to maximise profitability
• Promotes and publicizes the GDK brand
• Nurtures a positive working environment and leads by example
• Monitors all restaurant operations and initiates corrective actions
• Acts as duty manager on rotation basis
• Leads financial areas including sales growth, cost management, and profit growth
• Analyzes and plans sales levels and profitability
• Organizes marketing activities, such as promotional events and discounts
• Prepares reports at the end of shifts/weeks
• Creates and executes plans for sales, profit, and staff development
• Sets budgets and coordinates with franchisees
• Coordinates restaurant operations during shifts
• Manages team welfare and provides feedback
• Ensures employees adhere to uniform standards
• Greets guests and manages reservations
• Supervises shifts of kitchen, dining, and counter teams
• Maintains high standards of quality, hygiene, and safety
• Checks stock levels and orders supplies
• Prepares cash drawers and petty cash
• Supports restaurant operations as needed
• Encourages teamwork and a positive environment
• Completes daily reports
• Attends training and meetings
• Performs other duties as required
• Ensures restaurant security
• Coordinates stock deliveries with supervisors
• Maintains accurate records
• Collaborates with GDK and franchisees for accounts and deliveries
• Administers the PMC system
• Monitors stock storage areas
• Ensures stock control and margin targets
• Monitors daily stock orders
• Provides excellent customer care
• Monitors staff training and performance reviews
• Maintains high standards of food quality
• Supports staff during peak times
• Maintains staff grooming standards
• Follows legal and safety regulations, including food safety scores
• Checks compliance with EHO and fire safety standards
• Maintains equipment and preventative maintenance

Business Relationships within the restaurant:

• Team members and Supervisors
• Store Management Team
• GDK personnel
• Store Franchisee

Qualifications

A qualified candidate should have excellent communication skills and enthusiasm for teamwork. The following qualities and skills are essential:

• Proven experience as a Restaurant Manager
• Experience in customer service management
• Extensive food knowledge
• Proficiency in English
• Computer literacy and familiarity with management software
• Strong leadership and motivational skills