Restaurant Staff 40 hours per week

Park Hotel; Falmouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a dynamic and family-run company that has been a leader in hospitality for over fifty years! As Restaurant Staff, you will provide exceptional customer service, take orders, and ensure a pleasant dining experience for guests. This is a fantastic opportunity to grow within a supportive environment, where training and career progression are prioritized. Enjoy competitive pay, paid holidays, and discounts at Brend Hotels establishments. If you have a positive attitude and a passion for service, this role is perfect for you!

Benefits

Paid Holidays

Share of Staff Tips

Dining Discounts

Reduced Accommodation Rates

Qualifications

• Positive attitude and willingness to learn.
• Commitment to delivering high levels of customer service.

Responsibilities

• Take and deliver customer orders while providing excellent service.
• Prepare the station for service and maintain cleanliness.

Skills

Customer Service

Teamwork

Flexibility

Positive Attitude

Education

High School Diploma

Job description

FULL TIME ONLY - 40 hrs per week Split Shifts - 730am - 12pm and 6pm - 10.30pm - Occasional straight to include lunches. Fully Flexible 5 out of 7 days including weekends

As Restaurant Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. We are specifically looking for people to cover the breakfast shifts with some evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.

What will I be doing?

• As Restaurant Staff at The Royal Duchy Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Restaurant Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
• Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
• Serve food and drinks in a friendly and efficient manner.
• Clear and relay tables as necessary.
• Participate in the cleaning of the Restaurant alongside the other Restaurant Staff.
• Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role as Restaurant Staff at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Hotels?

Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!