Restaurant Shift Leader

Haven; Greater Lincolnshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

Haven recrute un JD Wetherspoons Shift Leader pour rejoindre leur équipe dynamique. Vous jouerez un rôle clé dans la direction de l'équipe, garantissant des opérations de service fluides et des standards de qualité. Des opportunités de développement de carrière ainsi que des avantages exclusifs, tels que des réductions sur la restauration et l'accès gratuit aux installations, vous attendent.

Benefits

Réductions jusqu'à 50% sur la restauration

Développement de carrière avec qualifications financées

Accès gratuit aux installations

Qualifications

• Expérience en tant que Shift Leader, Team Leader ou Supervisor dans un restaurant, pub ou similaire souhaitée mais non essentielle.
• Flexibilité pour travailler les week-ends et les soirées.
• Engagement à fournir un service client de haute qualité.

Responsibilities

• Diriger l'équipe et assigner des tâches pour assurer un flux de travail fluide.
• Surveiller la préparation des aliments et garantir la conformité aux standards.
• Fournir un service client rapide et professionnel.

Skills

Leadership

Communication

Attention to detail

Customer service

Job description

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Position: JD Wetherspoons Shift Leader
Type: Full-Time /Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our OneGreat Team here at Haven as a JD Wetherspoons Shift Leader, where you'll play a key role in leading the team by example to ensure smooth shift operations and exceptionalservice standards.

In this role, you’ll be at the heart of an energetic team, leading assignedshifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences,high-quality food standards and perfect fresh, flavourful authentic dishes. Plus, you'll make sure everything stays safe, compliant, and on pointwith company policies.

KeyResponsibilities
- Lead and support the team by assigning tasks,ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service,addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste,and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanlinessregulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader whenassigned.

Requirements
- Experience asa Shift Leader, Team Leader or Supervisor in a restaurant, hospitality, pub or a JDWetherspoons ispreferred but not essential; training and support will be provided.
- Strongleadershipandcommunication skills.
-Detail-oriented, especially when handling food orders.
- Committed toproviding high-quality, customer-focused service.
- Flexibilityto work weekends, evenings, and holidays as needed.

What We Offer
- Attractivepay with overtime opportunities.
-An inclusive, supportive work environment.
-Comprehensive training and ongoing support.
-Career development opportunities, including fully funded qualifications.
-Exclusive team perks, including up to 50% off on-park dining, 20% discounts onHaven Holidays and in-store purchases, free access to our facilities, savingsat national brands and retailers, and so much more!

How to Apply
To apply forthis role, click apply now and answer a few quick questions, which should takeabout 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of twostages: an interview and a skills test.