Restaurant Server - The Meynell Ingram Arms

RedCat Pub Company; Burton upon Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing pub company in Burton upon Trent is seeking a passionate Restaurant Server to join their team. The successful candidate will ensure guests have an incredible experience through excellent service and teamwork. Responsibilities include maintaining a clean environment, managing customer orders, and providing menu recommendations. This role offers opportunities for growth within the company, along with various employee benefits including discounts and wellness programs.

Benefits

Tronc

25% off food, drink, rooms

Financial wellbeing programme

Employee recognition programme

Meal deals during shifts

24/7 access to training and development

Wellness Programme

Qualifications

• Passion for guest experience and hospitality.
• Ability to work in a team and communicate effectively.
• Experience in managing tasks and keeping a tidy work area.

Responsibilities

• Provide excellent customer service and make recommendations.
• Keep the venue clean and organized.
• Handle payments and record orders accurately.

Skills

Team player

Customer service

Organizational skills

Attention to detail

Communication

Tools

EPOS systems

Job description

Restaurant Server

We're on the look out for a Superstar to join our team at the Meynell Ingram Arms!

What's in it for you?

• Tronc
• 25% off all food, drink, rooms at all RedCat Venues* (T&C’s) apply
• Great opportunities to progress within a growing company
• Financial wellbeing programme
• Employee recognition programme
• Meal deals whilst on shift
• 24hrs access to the companies training and development site
• Wellness Programme

You love the venue you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and taste wonderful, and it is all delivered with integrity and passion. You share the courteous and hospitable values of your Managers so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you.

You should have an interest and an understanding of commercials of the business; how using promotions, recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.

You see the importance of keeping a clean and tidy section, following health and safety standards and you ensure your department is wonderfully inviting and immaculately presented at all times.

Key Responsibilities:

• You’re a team player – Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
• You are smart and friendly – Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
• You are well organized and very tidy – Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
• Let’s be safe - You demonstrate awareness of allergen safety as well as adhering to our health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
• A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!
• Stock and cash handling – You are confident using EPOS systems to accurately record customer orders and take payments
• You are ready to learn! - You will be given training in the form of online courses and reading as well we on the job coaching; be ready and willing to absorb lots of information to help you become the best you can be!

We are an equal opportunities employer and welcome applications from all suitably qualified persons.