Restaurant Receptionist

Please apply only if you have experience as restaurant receptionist. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space, great problem-solving skills, and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential.

Responsibilities

1. Manage all reservations, both via the general inbox and phone, in a professional and warm manner.
2. Facilitate a positive guest experience by being an ambassador for our brand and the welcoming first point of contact for all.
3. Manage stationery orders and storage of stock.
4. Work with the kitchen team to finalise menus for regular service and special events.
5. Support with booking in large groups and events.
6. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team.

Requirements

1. Previous experience in a similar environment desirable but not essential.
2. Knowledge of sevenrooms preferable.
3. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant, we do expect a strong command of the language to best interact with our team and guests.
4. Knowledge of basic computer software such as Microsoft 360 and Google Suite.

We offer

1. £200 a month employee of the month awards with bonuses.
2. £500 ‘refer a friend’ bonus.
3. Cycle-to-work scheme.
4. 50% staff discount on food and beverage at all sites.
5. Cost price wine through our suppliers.
6. International trips for top performers.
7. In-house training dedicated to your personal development.
8. Trips to meet suppliers and producers.
9. Staff trip program to meet farms, fish markets, and vineyards.
10. We offer qualifications, including WSET, health and safety, food training.
11. Company donations to charities our staff feel are close to home.
12. Whole team staff parties.
13. Wholesome staff meals, end of service drinks.
14. Christmas Eve, Christmas Day, Boxing Day & New Year’s Day off.
15. Pay increase every year of service for up to five years.
16. 28 days holiday [including bank holiday] per year.
17. Pension provider | The Peoples Pension.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £14.5 – £16 hourly
Starting time: Immediate start!

About Manteca:
We promote a culture of learning and development and encourage independent thinkers. The offering is current, progressive, and sustainably minded, and evolves constantly in an aim to better.