Restaurant Receptionist

Belmond; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel in Oxfordshire is seeking a Restaurant Receptionist / Host to enhance guest experiences and manage lounge areas. Ideal candidates should have excellent communication skills and a passion for customer service. This fixed-term role offers a supportive work environment with training opportunities and various benefits including staff discounts and holiday days.

Benefits

28 holiday days including bank holidays

Staff discounts at Belmond

Meals provided on duty

Pension scheme enrollment

Childcare voucher scheme eligibility

Qualifications

• Capability to converse with guests and enhance their staying experience.
• Passion for delivering excellence and commitment to employee development.

Responsibilities

• Welcome and ensure the well-being of guests.
• Manage lounge areas within the hotel and restaurant.

Skills

Excellent communication skills

Customer service orientation

Job description

We are currently looking for a Restaurant Receptionist / Host to join the team at Le Manoir aux Quat'Saisons, A Belmond Hotel following an internal transfer

This position involves being responsible for the welcoming and well-being of the guests and the management of the lounge areas within the hotel and restaurant. We are looking for someone who can converse with guests and really add value to their stay with us.

If you think this is you then we would love to hear from you

Belmond Le Manoir aux Quat'Saisons, located in the picturesque Oxfordshire village of Great Milton in the outskirts of Oxford, is renowned as one of Britain's finest gastronomic experiences. It is also one of the country's most intimate and original hotels, with 32 individually designed guest rooms.

Our people have a unique passion for delivering excellence to the highest standard. We look for people who aspire to learn new skills, are loyal, committed and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience.

We are passionate about providing our employees with a good work life balance therefore decided to close for lunch Monday to Wednesday to enable this. We have a 44 hour working week and any overtime is paid accordingly.

Please note this role is fixed term until January 2026

Benefits

- 28 holiday days inclusive of bank holidays, additional holiday days depending on length of service and a day off on your birthday

- A variety of staff discounts available at Belmond

- Staff discounts at Belmond Le Manoir and friends and family rates

- A guest experience after one year of service and every year thereafter

- Loyalty and recognition awards and special occasion gifts

- Excellent staff incentive programmes

- Meals provided on duty

- Auto enrolled into company pension scheme

- Eligibility to join the childcare voucher scheme

- Staff parties and social events