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Restaurant Receptionist

The Ivy Collection

Cobham, West Midlands Combined Authority

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Join a renowned restaurant brand as a Receptionist, where your role will focus on providing exceptional service to guests. This position offers a warm and supportive environment, ensuring every guest feels welcomed and valued. You will be the first point of contact, responsible for greeting guests, providing information about the menu, and addressing any concerns. The Ivy Collection is committed to employee development and offers a range of benefits, including discounts and career growth opportunities. If you are enthusiastic and dedicated to delivering outstanding service, this could be the perfect opportunity for you.

50% staff discount

Career Development and Training

Free food and drinks

Extra holiday allowance

Birthday day off

Cycle to Work Scheme

Gym Membership discounts

Positive attitude with a focus on exceeding guest expectations.
Excellent English language skills required.

Ensure guests receive a warm and professional welcome.
Provide information on the restaurant and specials.
Relay allergen concerns to the kitchen promptly.

Customer Service

Communication Skills

English Language

Not required

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Receptionist to join our supportive team in one of the UK’s leading restaurant brands.

Benefits & Rewards:

50% staff discount for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
'Refer a Friend' bonuses.
Career Development and Training, including Apprenticeships.
Free food and drinks to the same standard that we serve our guests when you are working.
Extra holiday allowance for length of service, up to 5 extra days after 5 years.
You can take your Birthday as a day off - Guaranteed!
Cycle to Work Scheme.
Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Receptionist will include:

Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
Offering information to our guests on the restaurant or any specials that may be on offer.
Relaying any allergen concerns to the kitchen quickly and accurately.

About you: You are positive and want to meet and exceed our guests’ expectations and wow them with exceptional service. You’ll have excellent English language skills and be polite, friendly and attentive.

About us: Our shared CARING values help create an environment where we are happy, engaged, and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Schedule: flexi

About The Ivy Collection:

The Ivy

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