Restaurant Operations Supervisor ( {{city}})

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fast-food company seeks a Restaurant Operations Supervisor to manage crew and ensure quality control. The ideal candidate should possess strong leadership and customer service skills, with a passion for providing excellent dining experiences. This position offers competitive bonuses and opportunities for career progression within the organization.

Benefits

Achievable bonus scheme worth up to 10% of annual salary

Free burgers, fries, and shakes while on shift

28 Days paid holiday

Life assurance

Employee discount program - Five Guys Perks

Development opportunities

Pension scheme

Qualifications

• Passion for Burgers and Fries
• Excellent customer service skills
• Leadership skills: Leading from the front and being hands-on

Responsibilities

• Manage Crew & Quality Control
• Support the General Manager in delivering quality food
• Create a positive working environment and deliver excellent customer experiences

Skills

Leadership

Customer Service

Job description

Social network you want to login/join with:

Restaurant Operations Supervisor ( {{city}}), London

Client:

Five Guys UK

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained our 'perfect and serve' philosophy since 1986, when our family business began.

We are still a family-oriented company, with integrity, enthusiasm, and a competitive spirit. We get things done, no matter the challenge.

Rewards

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher rewards: 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Perks

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

Ideal Candidate Qualities

• Passion for Burgers and Fries
• Alignment with company values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Leadership skills: Leading from the front and being hands-on
• Excellent customer service skills

Responsibilities

• Manage Crew & Quality Control
• Support the General Manager in delivering quality food
• Create a positive working environment and deliver excellent customer experiences
• Handle customer complaints promptly and honestly
• Ensure smooth shift operations aligned with company values
• Lead by example, working on the line and in the dining area

Career Progression

• Support for career growth and development
• Potential next step: Assistant Manager
• Build a long-term career with Five Guys