Restaurant Operations Lead | Guest Experience & Team Growth

University of Cambridge; Cambridge; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Hybrid work

Pension

Relocation support

Discounts

Nursery access

Job summary

University of Cambridge are seeking a Restaurant Manager to lead the day-to-day operations of Occidente, our busy on-campus restaurant. You will drive service excellence and develop a high-performing team in a vibrant academic environment.

You will ensure high standards of food quality, customer service and operational efficiency, while fostering a positive and engaging experience for customers, staff and visitors.

Qualifications

• Experience leading busy restaurant operations.
• Commitment to delivering high service standards.
• Ability to manage staff and deliver training.

Responsibilities

• Oversee day-to-day restaurant operations.
• Lead and develop the team to deliver excellent service.
• Maintain high standards of food quality and customer service.
• Ensure operational efficiency and smooth service.

Skills

Leadership

Customer service

Food & beverage knowledge

Operations management

Team development

Job description

University of Cambridge are seeking a Restaurant Manager to lead the day-to-day operations of Occidente, our busy on-campus restaurant. You will drive service excellence and develop a high-performing team in a vibrant academic environment.

You will ensure high standards of food quality, customer service and operational efficiency, while fostering a positive and engaging experience for customers, staff and visitors.