Restaurant Operations Director ( {{city}})

JR United Kingdom; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Five Guys UK is seeking a Restaurant Operations Director to lead the restaurant team in delivering exceptional service while maintaining operational standards. The role involves managing day-to-day operations, developing team members, and driving store performance in a fun and competitive environment. Join a company dedicated to integrity and employee growth.

Benefits

30% bonus scheme

Free burgers, fries, and shakes while on shift

Private medical via Vitality

Life assurance

Pension scheme

Development opportunities to grow a career

Enhanced Maternity & Paternity Leave

Access to wellbeing support

Long service rewards

Team competitions and social events

Qualifications

• Experienced hands-on leadership skills.
• Customer service skills with a focus on team development.

Responsibilities

• Lead and manage the store team for optimal performance.
• Ensure quality food service and maintain store operations.
• Drive sales while controlling costs and developing talent.

Skills

Leadership

Customer service

Team development

Job description

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Restaurant Operations Director ( {{city}}), kent

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Client:

Five Guys UK

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.
REWARDS

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.
REWARDS

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands-on leadership skills
• Customer service
• Having your people's development at heart

WHAT YOU'LL BE DOING

• Expected to lead from the front and work shoulder to shoulder with crew and managers.
• Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries.
• Demonstrate close attention to detail.
• Creating an awesome working environment where people are happy to come to work and have fun
• Responsible for reward and recognition
• You will be accountable for all aspects of your store including the day-to-day operations and long-term planning.
• Drive the Five Guys culture by always role modelling our values
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
• Spotting potential and developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

• Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn't just a job - it can be a career!
• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.