Restaurant Manager - The Hoxton Grill

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant and community-focused hotel as a Restaurant Manager, where your passion for hospitality and leadership will shine. In this role, you will lead a dynamic front-of-house team, ensuring exceptional service and memorable guest experiences. With a focus on innovation and collaboration, you will manage costs effectively while fostering a positive and fun work environment. Enjoy a range of perks including 25 days of holiday, opportunities for growth, and the chance to be part of a supportive team that values individuality and authenticity. Your journey in hospitality starts here!

Benefits

25 days holiday plus bank holidays

Pension and life insurance

Food during shifts

Free night at The Hoxton

Excellent discounts across Ennismore

Training and development programs

Time off to volunteer

Annual diversity and inclusion events

Regular team gatherings

Referral bonuses

Qualifications

• 2+ years as a Restaurant Manager in a busy environment.
• Proven experience managing a large front-of-house team.

Responsibilities

• Lead a dynamic front-of-house team and drive service excellence.
• Manage restaurant costs and ensure quality and integrity.

Skills

Team Leadership

Service Excellence

Cost Management

Collaboration

Hospitality Passion

Education

Experience in Restaurant Management

Job description

Job Description

We are looking for a passionate Restaurant Manager to be part of our team at The Hoxton, Shoreditch.

The Hoxton, Shoreditch was originally a car park and now offers 210 rooms, The Apartment, our meetings & events concept, and two restaurants. The restaurant, bar, and lounge are at the heart of our Shoreditch hotel, open from morning until late, serving classic cocktails, wine, beer, and bites from our old-fashioned bar.

What’s in it for you…

• Competitive salary
• 25 days holiday (plus bank holidays), pension, and life insurance
• Hox Hero and Nifty fifty rewards for going the extra mile and living our values
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Opportunities to progress and diversify your experience as we grow globally and are part of a diverse family of brands
• Training to help you settle into your role, learning academies to broaden your skills, and development programs to help you thrive at work
• Time off to volunteer with our partner charities
• An annual diversity and inclusion calendar of events for learning, celebrating, and making a positive impact
• Regular team gatherings, from our High Fives to our team parties — we know how to have fun!
• Pay it forward, refer a friend, and earn bonuses

Reporting to our Director of F&B, you will be responsible for providing highly efficient and effective service, maintaining standards, and anticipating guest needs.

What you'll do...

• Lead a large, dynamic front-of-house team
• Drive innovation and foster a culture of service excellence
• Manage restaurant costs, from labor to finding efficient solutions while maintaining quality and integrity of the product
• Ensure both guest and team experiences are prioritized, leading by example, motivating, supporting, and empowering your team to deliver top experiences and feel confident in their roles

What we're looking for…

• Ideally 2+ years of experience as a Restaurant Manager in a busy environment
• Proven experience managing a large front-of-house team
• A passion for service and maintaining brand standards
• Skills to achieve budgeted KPIs in labour, COS%, and OPEX
• Authenticity and individuality; we value genuine personalities
• A passion for hospitality — whether it’s a drink, a meal, an event, or a stay
• A positive impact on guests and colleagues, leaving memorable experiences
• Ability to work collaboratively, leaving egos at the door, and getting things done
• Openness to trying new approaches and doing things differently
• A friendly, fun attitude that fosters good times and laughter
• A desire to be part of a supportive, hardworking, and fun team

More about us…

The Hoxton hotels are vibrant, neighborhood-based spaces that aim to be more than just places to stay. We offer style, good value, and a sense of community where guests can connect with locals and enjoy welcoming public spaces.