Restaurant Manager - South Ascot

Blue Arrow; Ascot; On-site; GBP 48,000 - 56,000; Full time

Job summary

A leading hospitality company seeks a Restaurant Manager for a luxury establishment in Windsor. You will oversee all restaurant operations, ensuring high-quality service and guest satisfaction while leading a dedicated team. Ideal candidates will have a management diploma and proven experience in high-end environments.

Qualifications

• Experience in a five-star environment and leadership role is essential.
• Fluent in English, both written and spoken.
• Immaculate appearance and effective people management skills.

Responsibilities

• Manage, lead, and motivate the team to achieve business goals and service standards.
• Ensure compliance with health & safety, food handling, and hygiene regulations.
• Handle interviewing, hiring, induction, and succession planning.

Skills

Leadership

Team Management

Customer Service

Budget Management

Data Analysis

Education

Hotel management diploma or university degree

Tools

Micros

Job description

Job Description

Job Role - Restaurant Manager

Rate of pay - £48,500 (+service charge)

Location - Windsor (Must Drive)

Position Overview

Responsible for the smooth running of all restaurant services through close liaison with the Head Chef, Assistant Manager, and service team. Develop a well-structured team motivated to deliver high-quality service, guest care, and exceed expectations.

Essential Functions & Physical Requirements

• Manage, lead, and motivate the team to enhance performance, achieve business goals, financial budgets, and service standards.
• Mentor, train, and coach team members, including on-the-job and formal training.
• Manage shift coverage, workload, and resource distribution within and across teams.
• Monitor and evaluate team performance; conduct PDPs for supervisors.
• Handle interviewing, hiring, induction, and succession planning.
• Manage departmental budget, P&L, and payroll.

Service & Operational Standards

• Develop, implement, and monitor service standards to ensure outstanding guest experiences.
• Ensure compliance with health & safety, food handling, and hygiene legislation, as well as hotel guidelines.
• Identify and implement standards to enable service excellence.
• Manage guest service systems, billing, and cash management systems like Micros.
• Respond proactively to guest feedback and comments.
• Drive innovation and continuous improvement in service and operational standards.

Food & Environment Management

• Ensure menu and environment reflect a luxury establishment to meet and exceed guest expectations.
• Review and update menus based on industry trends and guest needs.
• Maintain the condition of furniture, fixtures, and equipment.
• Manage stock of linen, glassware, china, and silverware.
• Ensure team members display excellent personal grooming and hygiene.

Sales & Marketing

• Contribute to F&B marketing plans and promotions.
• Implement sales strategies to maximize revenue.
• Monitor market trends and competition.

Communication & Leadership

• Maintain effective communication with guests, colleagues, and teams.
• Collaborate across brands and partner with colleagues to harmonize procedures.
• Lead and facilitate brand team meetings.

Qualifications & Desirables

• Hotel management diploma or university degree.
• Previous experience in a five-star environment and leadership role.
• Fluent in English, both written and spoken.
• Strong knowledge of the hospitality industry, business acumen, and budget management experience.
• Proven financial success, data analysis skills, and service excellence.
• People management experience and a driven attitude.
• Immaculate appearance.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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