Overview
We are seeking an experienced and enthusiastic Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency. You will lead a dedicated team, manage stock and supplies, control costs, and work closely with the Garden Centre Manager to maximize the restaurant's success.
Responsibilities
- Oversee daily restaurant operations to ensure exceptional customer service, food quality, and operational efficiency.
- Lead, train, and develop a team; manage stock, inventory, and suppliers.
- Control costs and monitor financial performance in collaboration with management.
- Collaborate with the Garden Centre Manager to maximize restaurant success.
- Support front of house and back of house as needed, including kitchen operations and food knowledge.
- Ensure compliance with health and safety, hygiene, and allergen awareness standards.
- Promote a positive, energetic, and customer-focused environment with clear communication at all levels.
Requirements
- Experience in hospitality management at a front and back-of-house level.
- Strong kitchen experience and food knowledge with the ability to step in and support when required.
- Thorough understanding of allergens and health & safety in the department.
- Excellent communication and interpersonal skills with staff and external contacts.
- Calm under pressure with effective time management and a proactive, can-do attitude.
- Ability to work with energy, pace, and passion; strong organisational and prioritisation skills.
- Professional, enthusiastic, and flexible approach; commitment to teamwork and delivering an exceptional customer experience.
Employment Details
This role is full time, permanent, 37.5 hours per week and shift-based.
Benefits
- Rate of pay: £30,000 per annum
- Sociable daytime hours with alternate weekend working
- Enhanced pension scheme
- Life assurance
- Full training and Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave (pro-rata for part-time)
- Extended Christmas closure (Christmas Day, Boxing Day, and the day after)
- Free on-site parking
- Enhanced Employee Assistance Programme for you and your immediate family
- Company Christmas gifts (eligibility based on start date)
- Free access to the Sir Harold Gardens, Romsey and deals at other gardens nationally
We are looking for a candidate with the following skills and experience:
- Worked in hospitality at management level for both front and back of house.
- A good level of kitchen experience and food knowledge with the ability to 'step in and support' if and when required.
- Thorough understanding of allergens.
- Knowledgeable in maintaining and monitoring Health and Safety in the department.
- Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts.
- Able to be responsive to challenges and demonstrate a 'can do' approach.
- Remains calm under pressure.
- Effective time management.
- Eager to support and contribute to the wider team.
- Work with energy, pace and passion.
- Good organisation and prioritisation skills.
- Exceptional attention to detail and forward-thinking ethos.
- Demonstrate a professional, enthusiastic and flexible approach.
- Able to promote excellent teamwork to achieve exceptional customer experience.
You will be joining a renowned and established family business of over 150 years, operating in a fun and friendly environment with an amazing team. We value all team members and their contribution to the ongoing success and growth of the company.
Have we captured your interest? If you’d like to know more, please apply and we will be in touch with you soon.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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