Restaurant Manager – London Stadium

Delaware North at London Stadium - Queen Elizabeth Olympic Park; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking a Casual Restaurant Manager at London Stadium, Stratford-upon-Avon. In this role, you will lead a team of waiters and supervisors, ensuring high service standards and guest satisfaction. Ideal candidates should have experience in restaurant management and excellent problem-solving abilities. This position is flexible, perfect for fitting around your schedule, especially during weekends and evenings.

Benefits

Flexible working hours

Experience at major events

Team-based environment

Qualifications

• Experience in restaurant management or similar role.
• Ability to train and develop a team effectively.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee daily shift responsibilities and maintain quality standards.
• Assign tasks and ensure efficient operation.
• Maintain high standards of service and guest relations.

Skills

Team leadership

Guest relations

Training and development

Knowledge of food hygiene

Job description

The opportunity

Delaware North UK is hiring a casual Restaurant Manager at London Stadium in Stratford. As Restaurant Manager, you will lead a team of waiters and supervisors in delivering excellent service to all guests.

This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.

Pay

The expected pay for this role is £22.90

What we offer

While working at some of the coolest venues in the UK and the world, Delaware North team members come together to provide best-in-class experiences for our guests. This role is offered on a casual worker agreement basis with most events taking place on evenings or weekends. That means you’ll be able to earn extra cash when it fits your schedule. Apply today to learn more about our opportunities.

What will you do?

• Oversee daily shift responsibilities of waiters and supervisors and ensure actions are up to company quality, sanitary, and legal standards.
• Assign tasks for service team members.
• Help train, develop, motivate, and monitor team members whilst keeping open communication for corrections needed.
• Maintain positive guest relations and high standards of service at all times.
• Have a comprehensive knowledge of all restaurant organisation and menu information.
• Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health safety, food hygiene, fire regulations, licensing laws, and trading standards.
• Solve all guest concerns and complaints in a timely and professional manner.
• Assist with administrative tasks as needed, including ordering and inventory.