Restaurant Manager - KFC

Moto; Tamworth; On-site; GBP 34,000 - 38,000; Full time

Job summary

A leading company in the hospitality sector seeks a Restaurant Manager at Tamworth Services, responsible for ensuring outstanding customer experiences and achieving financial targets. This role offers competitive pay with significant annual bonuses, benefits, and development opportunities for career growth. If you have a strong background in team management and customer service, we want to hear from you!

Benefits

Annual bonus up to £7,400

60% colleague discount

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in managing and leading high volume teams.
• Experience working with budgets, P&L, and cost saving initiatives.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Lead your team to deliver exceptional customer service and financial targets.
• Support and develop team members through training and mentoring.
• Ensure adherence to brand standards and high-quality customer service.

Skills

Team Leadership

Customer Service

Budget Management

Mentoring

Relationship Building

Job description

Restaurant Manager - Permanent

Address: Tamworth Services, M42 Junction 10, Tamworth, Staffordshire, B77 5PS

£34,000 - £38,000 per annum

40 hours per week - including evenings & weekends

As a Restaurant Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Restaurant Manager, you’ll lead your team in delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.

What you will get in return as a Restaurant Manager

• Annual bonus up to *£7,400pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Restaurant Manager

• Ensure that the KFC unit achieves, as a minimum, the financial targets agreed budget and P&L
• As a Restaurant Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
• An ability to remain calm under pressure in a pressurised environment

You may be an assistant general manager or deputy manager who is aspiring to grow their career into management, or you may be a restaurant manager, general manager or store manager looking for that next challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Ready to start you journey with us, Apply today!

*Please note internally this role is called Department Manager

*Annual bonus of up to 20%, final value subject to location and performance

INDDM