Restaurant Manager Copy - Letchworth

Anglian Country Inns; Hertford; On-site; GBP 33,000 - 39,000; Full time

Job summary

A family-run hospitality group in Hertford seeks a Restaurant Manager to enhance guest experiences and lead a team. The ideal candidate will have experience in restaurant management and excel at motivating staff to provide top-notch service. This position offers a competitive salary of £33k plus tronc, along with benefits such as discounts, career progression programs, and staff meals.

Benefits

Generous discount across all sites

Regular supplier trips

Great share of tips

Staff accommodation

Staff meals on shift

Cycle to work scheme

'Live your life' charity day off

Qualifications

• Experience in restaurant management is essential.
• Ability to enhance team performance and guest satisfaction.
• Strong leadership skills to manage a diverse team.

Responsibilities

• Support the site in creating a welcoming environment.
• Drive restaurant sales through excellent service.
• Manage guest complaints efficiently.

Skills

Team motivation

Guest service excellence

Effective communication

Job description

Restaurant Manager Copy - Letchworth

Employer
Anglian Country Inns

Location
Hertford, Hertfordshire

Salary
£33k + Tronc (Circa 4 - 6k per annum)

Closing date
8 Sep 2025

Sector
Pub General Manager

Job Type
Full Time, Part Time

Job Details

Who are you?

You know your way around a restaurant and can see what is happening, often before it's even happened! Understanding the pinch points and how to manage the flow of our site restaurants you are able to keep a cool head and motivate your team.

What's the role?

• Support the site in creating a great and welcoming environment
• Encouraging the team to take pride in their work and provide highest standards of service
• Strive for excellence in all you do and drive the restaurant sales
• Stay on top of guest requests and seek opportunities to go above and beyond for our guests, empowering the team to do that too
• Manage guest complaints effectively, escalating if required
• Recognise and celebrate the successes of your team
• Communicate effectively with the kitchen, managers, team, and guests
• Live the ACI values and work towards our mission of 'making people happy'

What's in it for you?

• Generous discount across all ACI sites on both food and drink
• Regular trips out to suppliers locally and internationally
• Great share of tips and tronc
• Staff Accommodation available
• Staff meals on shift
• Rising Stars program for career progression within the company
• Cycle to work scheme
• 'Live your life', charity day off each year
• Wine at cost

About Anglian Country Inns

Anglian Country Inns is a family-run business that first opened over twenty-seven years ago. We now have nine award-winning establishments across East Anglia, along with a coffee shop and brewery!

If you have the relevant experience and want to join our friendly family, please don't delay and apply today.