Restaurant Manager

Haven; North East; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular hospitality brand in the North East of England is looking for a Restaurant Manager to lead a dynamic team. The ideal candidate will have proven leadership skills, a strong focus on guest satisfaction, and the ability to manage budgets effectively. This full-time role offers an attractive salary, annual bonus opportunities, and team perks, including discounts on facilities and services. Join us to create memorable dining experiences!

Benefits

Annual bonus opportunity

On-site accommodation

Comprehensive training

Exclusive team discounts

Qualifications

• Proven experience as Restaurant Manager or similar role.
• Strong leadership and communication skills.
• Ability to work in fast-paced environments.
• Knowledge of health and safety regulations.

Responsibilities

• Lead and motivate the team for excellent service.
• Ensure top-tier guest satisfaction.
• Monitor performance and provide feedback.
• Oversee resource management and budgeting.
• Maintain compliance with regulations.

Skills

Leadership skills

Customer service

Problem-solving

Organizational skills

Financial management

Job description

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Position: Restaurant Manager - JD Wetherspoon
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
On-site accommodation provided, subject to availability andT&Cs.

Join our One Great Team here at Haven as a Restaurant Manager!Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.

As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.

What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you.If shortlisted, our interview process may consist of two stages: an interview and a skills test.