Restaurant Manager

Ivy Asia; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading restaurant brand in the UK seeks a Restaurant Manager to join their dynamic team. In this role, you will provide exceptional service standards, lead front of house operations, and manage a team to achieve objectives. If you have a passion for hospitality and a proven track record in team management, this opportunity in London offers competitive pay and a supportive work environment.

Benefits

Competitive Industry pay

50% staff discount for you and 3 friends

Gift voucher for career anniversaries

Career Development and Training

Free food and drinks while working

Extra holiday allowance for length of service

Guaranteed birthday day off

Access to retailer discounts

Qualifications

• 2+ years of experience as a Restaurant Manager.
• Skills to oversee a front of house operation and support team of managers.
• Excellent English language skills.

Responsibilities

• Provide professional service at all times, leading by example.
• Build and maintain an efficient team, driving towards business objectives.
• Manage all employees, ensuring skills and standards are met.

Skills

Leadership

Customer Service

Team Management

Communication

Problem Solving

Job description

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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a confident Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

• Competitive Industry pay (based on salary & tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Restaurant Manager:

• To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
• To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
• To develop a learning culture and to ensure that all team members feel valued and rewarded.
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• To ensure all guest requests and queries are responded to promptly and effectively.
• Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.

About you:

• You have 2+ years of experience in this position.
• You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
• You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
• You have excellent English language skills.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.